Mike Lewandowski

I lead....You follow. Ready? Standing-By and GO!

[Mike Lewandowski @LewandowskiM]

@HomeDepotCanada THE worst service in regards to an online order. Still NO idea where the order is, despite your website saying it’s shipped (FedEx has no record of it) Your online and phone agents have NO idea where it is..and keep ‘escalating’ it’s a circus

[Mike Lewandowski @LewandowskiM]

@AirCanada AC991 , first flight of the day, and the tray is absolutely filthy. Not sure any of your staff would want to eat on this

[Mike Lewandowski @LewandowskiM]

@JoshMatlow Can we also talk about the fact it’s not connected to the Airport? Despite it literally ending around 10km away from it 🤷🏼‍♂️

[Mike Lewandowski @LewandowskiM]

@AirCanada need assistance merging two reservations I have in my app. Can you assist.

[Mike Lewandowski @LewandowskiM]

@AirCanada hoping for help with merging two bookings I made in my AC App…could I DM for assistance, as I currently do not have access to calling

[Mike Lewandowski @LewandowskiM]

@GOtransit currently on the 21:10 train heading to Toronto from Barrie. The doors were to the train were opened at 9:02, despite the train sitting on a platform and people standing in the cold. When asked the ‘ambassador’ why the doors open so late his reply ‘it’s my choice’

[Mike Lewandowski @LewandowskiM]

@RogersHelps You literally hung up on me after 2 hours

[Mike Lewandowski @LewandowskiM]

@Rogers on hold for over 1.5 hrs now, trying to report fraud (second time, as last agent apparently only took notes but didn’t initiate fraud investigation) how long is acceptable to wait on hold?

[Mike Lewandowski @LewandowskiM]

@RogersHelps Yet to speak to someone, for help with account that has been SIM swapped. How is this acceptable

[Mike Lewandowski @LewandowskiM]

@RogersHelps

[Mike Lewandowski @LewandowskiM]

If your account is hacked with @Wealthsimple good luck trying to get anyone to assist. Its impossible to get a hold of anyone. Can't say I will be recommending their services to any friends. Hoping to get my issues resolved and promptly close all my accounts with them.

[Mike Lewandowski @LewandowskiM]

@AirCanada been trying to process missing points since beginning of September. Up until yesterday, your aite said maintenance until September 24. Today suddenly changed to Oct 4. HOW LONG does it take to complete a website maintenance?!

[Mike Lewandowski @LewandowskiM]

@AirCanada cancelled flight to Montreal out of Billy Bishop. 1 agent working to help everyone, priority line for Gold Star members not utilized, just calling everyone one by one. I get cancellations happen, but HOW is an airline who deals with this daily, not prepared? Awful

[Mike Lewandowski @LewandowskiM]

@AirCanada need assistance with locating a past trip. Need the booking ref and ticket # how can I get a hold of someone to get this?

[Mike Lewandowski @LewandowskiM]

@united stuck on a plane for over an hour …unbelievable HOT crew is non existent hiding and not assisting. UA1426

[Mike Lewandowski @LewandowskiM]

@brianlilley Where did Harper vacation?

[Mike Lewandowski @LewandowskiM]

@BradMBradford You will never be the mayor of this city 💁🏼‍♂️

[Neil Pasricha @NeilPasricha]

Dear Ontario Premier Doug Ford (@fordnation),

My 10-year-old son was identified with a need last year and had to change public schools.

I now bike him 2.2km to school in the mornings and he bikes home alone.

We use the 8-year-old Bloor Street bike lanes which make the roads safe for him to do this.

With the roads full of Amazon delivery vans, speeding Ubers, massive buses, and whizzing food delivery e-bikes my son was nervous to bike alone.

We got him a rear view mirror and bike lights and practiced together a few times.

He uses the Bloor Street bike lanes which are full of many other kids riding to and from school.

You are now proposing to spend $48M in provincial taxpayer money (1) to overrule the wishes of the City of Toronto (2, 3, 4) to rip out these bike lanes, which you know pose a direct safety threat. (5)

If this happens we’ll need to ask his grandfather to pick him up in his car.

I’ll likely start driving him in the morning more since his grandfather's car can’t fit his bike on the way home.

Instead of what we need and want—*more* bike lanes that are proven to ease congestion, traffic, and pollution (6)—you’re proposing I spend more money, use more gas, spew more fumes, get less exercise, and create more car traffic.

In 2017 you spoke about bike lanes on @TVO and said: "You're nervous when there's no bike lanes. At least I was. We have to make sure there's never a death in the city. One death is way too many when it comes to bicycle riders. I felt so much safer when it's separated." (7)

Please reverse course here.

Keep the bike lanes.

It’s not too late.

Thank you,

Neil Pasricha

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(1) https://t.co/WjzQIoEyBo
(2) https://t.co/iUtYBV0Oon
(3) https://t.co/GWPYwNR4BW
(4) https://t.co/2KFaHnQIoO
(5) https://t.co/JVP4TuOAUv
(6) https://t.co/bV3WO9gboI
(7) https://t.co/TO9TdnGZn4

//

CC: Ontario Minister of Transportation Prabmeet Sarkaria (@PrabSarkaria), Ontario MPP Marit Stiles (@MaritStiles), Ontario MPP Jessica Bell (@JessicaBellTO), Ontario MPP Chris Glover (@chrisglover), Toronto Mayor Olivia Chow (@oliviachow), Toronto Councillor Alejandro Bravo (@bravodavenport), Toronto Councillor Dianne Saxe (@DianneSaxxe), Doctors for Safe Cycling (@Docs4Cycling), Cycle Toronto (@CycleToronto) Chrystia Freeland (@cafreeland), Justin Trudeau (@JustinTrudeau), Jon Haidt (@JonHaidt), Lenore Skenazy (@FreeRangeKids), and Jeff Speck (@JeffSpeckFAICP)