Lisa Russell

[Lisa Russell @LisaLittlebit35]

Bugs in my packaged sandwich from @coopuk sent in a product complaint weeks ago no reply. I know it’s gluten free but didn’t bargain for the live extra protein 🤢

[Lisa Russell @LisaLittlebit35]

@BootstrapCook Cheese and picalili side of salt and vinegar crisps

[Lisa Russell @LisaLittlebit35]

@RonaldK62642693 @Andypole1985 @chronomentary Same said they’d rerun tests still inconclusive 3 weeks later we had to pay £800 in same day tests so we could get on the flight - outrageous customer service

[Lisa Russell @LisaLittlebit35]

@WhichPress @WhichUK @MailOnline @roryboland We booked @chronomics through @TUI and they still failed the tests were inconclusive and were supposed to be retested. back from holiday a week and they’re still inconclusive. Expensive same days had to be booked in addition to tests already paid for

[Lisa Russell @LisaLittlebit35]

@JW64523779 @missjp83 @chronomentary @TUIUK @chronomics It never changed from inconclusive had to get same day tests somewhere else. I heard people on the plane saying the same happened to them

[Lisa Russell @LisaLittlebit35]

@sc0usepr0ud @pflushking @TUIUK @chronomics Why on earth you can’t just go to the government walk in clinics which are mostly unused I’d have paid a reasonable fee for that service. It’s basically the same thing and you get their results within 24hrs. In total we’ve paid over £1200 for 8 people in tests to a green country!

[Lisa Russell @LisaLittlebit35]

@TUIUK @chronomics terrible service for pcr tests fit to fly 8 people travelling 4 tests inconclusive 2 not yet had results - diabolical now scrambling round for extortionate same day tests

[Lisa Russell @LisaLittlebit35]

@sc0usepr0ud @TUIUK @chronomics Completely agree paid for same day tests different company (lot dearer), done exactly same way results in 3 hours all negative 🤔

[Lisa Russell @LisaLittlebit35]

@jaynedavemorris @TUIUK @chronomics Such a stress we’ve booked £800 in same day tests too with two peoples tests not even back yet! I’m beginning to wish I’d cancelled

[Lisa Russell @LisaLittlebit35]

@missjp83 @chronomentary @TUIUK We sent off 8 tests 4 are inconclusive 2 no reply so now we have to scramble for same day tests tmrw and hope they’re alright for Sunday early morning flight!! @chronomics @TUIUK dreadful service

[Lisa Russell @LisaLittlebit35]

@TUIUK Thank you I was a bit eager found it now

[Lisa Russell @LisaLittlebit35]

@TUIUK I can’t find the link to the new testing packages on manage my booking anywhere just a link to the original screen4 more expensive ones. Can you tell my where to find it? Been all over the manage my booking pages

[Lisa Russell @LisaLittlebit35]

@turningleftfor What happens to a book when the country (Portugal) is on the green list but they’re not currently accepting tourists? TIA

[Lisa Russell @LisaLittlebit35]

@tfl 370 through ockendon where’s the information on the diversion on your website? It’s not clear school kids waiting for bus that doesn’t run! Website says no bus from Garth road to west road - what about 3 stops before that?

[Lisa Russell @LisaLittlebit35]

@oceanflorida can you please tell me why when trying to rebook an August holiday for next year it is £1000 dearer than a new quote for an exact same? Not looking after existing customers but ready to looked after new customers 🤔

[Lisa Russell @LisaLittlebit35]

@Primark lakeside 18 people queuing for customer service - missing the point really!

[Lisa Russell @LisaLittlebit35]

In primark lakeside tonight and customer services refunded a women for a few packs of men’s underpants as she’d bought the wrong style even though first telling the customer they were non-returnable! Really @Primark ? Where’s the hygiene? What’s your policy? One rule for some 🤢

[Lisa Russell @LisaLittlebit35]

@ThurrockGazette Good

[Lisa Russell @LisaLittlebit35]

QUIZNATIC http://t.co/tR0NjDsNrP