Developer/Product Guy.
Building @hirewithparam, an all-in-one recruitment automation platform for growing companies. π
Previously built @stockroomio
@ThatBioinfoGuy@subratkar Shouldn't food be a genetic thing about which anyone can comment?
Sabu odia ghare pakhala, chakuli hue.
And that's what they sell also. Ei sabu khaiki ta ame bada heiche. Na nahi?
Step 1 - take money for wifi installation
Step 2 - take customer data and do kyc
Step 3 - don't install WiFi and don't pickup phone
Good scam by @ACTFibernet@ACTFibernetHYD
PS: the service manager is someone called Lava Kumar
Are you an engineer turned founder?
Chances are you're falling into a common trap(I did, too).
Every engineer-turned-founder I've met, without fail, is passionate about building.
They're so in love with the building process that they try to inject every possible feature into their product.
They're itching to rewrite the app using the latest, shiniest web framework.
They are eager to build everything their customers ask them to build.
This approach has problems:
- The core value of your product gets blurred
- The critical "job-to-be-done" is misunderstood or even forgotten.
So how can we fix it?
- Focus on outcomes - how will a particular feature make your users' lives easy?
- Saying no to customers doesnβt mean you are not customer-obsessed. It could mean the complete opposite.
Next time, prioritise customers and their problems over building.
Much like my every journey, it might take time to learn this.
The last S in SaaS is as important as the first.
After a year of SaaS entrepreneurship, here's my key lesson:
For engineers turned entrepreneurs like me, it's easy to think your job ends when customers start using your software. But it doesn't.
The 'Service' in SaaS demands you:
- Deliver top-notch customer support
- Guide customers on using your product effectively, even if you think it's easy
- Develop industry-specific best practices
- Continuously enhance your product based on customer feedback
Yes, software matters - it must be secure, responsive, and user-friendly. But your product isn't a standalone entity; it's part of an ongoing customer relationship.
Customers aren't just purchasing a tool; they're investing in the entire experience and support you offer.
Congratulations, Sirπ
I have been meeting Incubators, Accelerators, O-Hub team and ecosystem partners for the last 2 months since I shifted to Odisha. Wanted to share some feedback. We need to perform on the ground as well π
a) Why is O-Hub space given to MNCs like E&Y, IBM when it was meant for startups? Startups are not getting space & being told the applications for the space will open after April 2024. Space is also given to other ecosystems partners. What will be the use of an ecosystem partner when good quality startups will not be inhouse at O-Hub.
b) Why it is taking more time and requires multiple follow ups to get a Startup Odisha certificate. It took only 2 days to get a Startup India certificate, where it took more than a month to get Startup Odisha recognition. Why does your team expects our call and requests?
c) Sometimes the registration / Login process on the Startup Odisha website doesn't work, many times people don't pick up the toll free number. Nobody responds over email and everyone prefers WhatsApp texts. Let's take inspiration from the Startup India team and learn their process.
d) Your team also needs to monitor the incubators. A few of them ask for kick-backs to mobilise the grants.
I don't want to complain. If we don't fix these issues, then the entire efforts put in by Hon'ble CM and team will be wasted. If we don't resolve, then we will lose some good quality startups in Odisha and they will move to bigger cities. Happy to help wherever required.
@MyIndusIndBank I didn't get an answer to my query.
Who's responsible if someone is driving, your agents give them back to back calls within minutes and an accident happens?
It's basic to understand if someone is not picking up, might be busy or not interested.
It's high India has to come up with a law to complain against the organisations from where we get these spam calls.
I was driving and got 7 spam calls from @MyIndusIndBank in just 12 minutes.
Whom to blame if an accident happens because of this?
@AshwiniVaishnaw@GoI_MeitY