alana bates

[alana bates @LoopyLarn]

@easyJet why is it so difficult to add luggage on to a flight?! Now being told I need to arrange at the airport! Makes no sense!!

[alana bates @LoopyLarn]

@johnlewishelp absolutely awful customer service! Lost my parcel twice then offer me next day delivery as a goodwill gesture to then be told next day is 31st!!!

[alana bates @LoopyLarn]

@isawitfirst_CS Can you reply to my DM please?! Unsure why it is so hard to refund the full amount owed!!

[alana bates @LoopyLarn]

@isawitfirst why have you only refunded me half of what I’m owed??

[Denise Welch @RealDeniseWelch]

Love the way that breakfast tv tells us that ‘Boris will make his decision about Christmas’ next week. Whatever decision he makes my Christmas will be how I choose to spend it and with whom I choose to spend it.

[alana bates @LoopyLarn]

@emmabraz01 @British_Airways @verifly Can I ask how you sorted this issue pls? I’m sure to fly with British airways but AA flight and won’t accept the reference number

[alana bates @LoopyLarn]

@British_Airways @adz1408 It doesn’t recognise my booking reference number

[alana bates @LoopyLarn]

@British_Airways @adz1408 Flights are on there now until end of November but my flight number isn’t showing?

[alana bates @LoopyLarn]

@British_Airways @adz1408 What happens if my flight is not listed on VeriFLY? Due to fly 22nd November

[Love for Libby @LoveLibby3]

GOODBYE GOSH 👋

Day +38 (26/3/21)

🔔🔔🔔

45 days at GOSH and we are on our way home ! 🏡

My little warrior is home! 👊

#greatormondstreet #teamlibby #loveforlibby #aplasticanaemia #dkms #anthonynolan #giveblood #teamAN #libbyslockdown #help #sos #donor #hair #bald

[alana bates @LoopyLarn]

@billygracee Yes you will 🙏🏼

[alana bates @LoopyLarn]

@Hermesparcels you have had my parcel in your depot for 2 weeks now! Any chance you could deliver it please?!

[PrettyLittleThing @OfficialPLT]

Be kind, always 💗 #WorldMentalHealthDay

[alana bates @LoopyLarn]

@OntheBeachUK @peach_clouds_ I sent you a DM on 22nd July and still no reply!!

[alana bates @LoopyLarn]

@Wickes Absolutely awful company! Keeping a pensioners money once items have been returned! Been going on since June and still £790 out of pocket!! #terriblecustomerservice #pensioner #paythemoneyback

[alana bates @LoopyLarn]

@paulalye @OntheBeachUK Thank you for your help, I think we will need to go down the same route

[alana bates @LoopyLarn]

@ABTAtravel please can you advise if this is correct; we have booked with @OntheBeachUK the hotel is now not reopening until next year, is it correct that we have to contact @easyJet ourselves to sort refund for flights? Or should they do that for us as our agent?

[alana bates @LoopyLarn]

@paulalye @OntheBeachUK Please can you advise on the legal process you followed?

[alana bates @LoopyLarn]

@SharonHighley @OntheBeachUK @dollarbaby14 Book with @jet2 much better customer service!

[alana bates @LoopyLarn]

@WhichTravel Waiting for @OntheBeachUK to tell us our hotel is closed until next year! Just want a refund now but no way of getting hold of them! #disgustingcustomerservice #RefundPassengers