Enzo Alvarez

[Enzo Alvarez @LorenzoA112]

@BeatrizF112 Dapat maging transparent ang lahat ng involved dito. malaking bagay ang audit independence, lalo na kung public trust and investor confidence ang nakataya.

[Enzo Alvarez @LorenzoA112]

36 hours of waiting just to get an internet connection back? Ang hassle, especially for customers na umaasa sa stable connection for work and daily activities. Sana naman ma-improve ang response time and actual technical support.

[Grandi Osodio @GrandiOsodio]

@PLDT_Cares You stated that our issue would be resolved within 36 hours and back up by 12 midnight. Since that deadline is approaching, is it still possible for a technician to arrive and fix this before midnight? 36hrs is just too long. This sucks!

[Enzo Alvarez @LorenzoA112]

Nakaka-frustrate talaga kapag simpleng panonood lang ng fancam, hindi pa magawa dahil sa unstable connection. Sana naman ayusin muna yung signal quality bago puro promises sa service.

[calista ♱ slow replies @1overkkk]

utang na loob ayusin niyo signal niyo??? di ako maka nood ng fancam ng enhypen piste @PLDTHome @LiveSmart

[Enzo Alvarez @LorenzoA112]

@ceanmustdie @ConvergeSupport Imagine, internet connection lang ang kailangan para makapagpasa ng activities pero pati ’yon hindi maibigay nang maayos. Sobrang hassle, lalo na sa mga students na may deadlines. Converge, fix your service!

[Enzo Alvarez @LorenzoA112]

Sharing this kasi similar din yung experience ko with PLDT. Minsan okay sa speedtest pero sa actual browsing, streaming, or calls, unstable talaga. Hindi lang naman speed ang importante, dapat consistent din yung service.

[Slendermannhn @Gibeeeeeeee]

Hello @PLDTHome @PLDT_Cares, it’s been almost a month, and I’m already experiencing shitty internet service. I already paid in advance, and I’m getting around 200 Mbps download and 45+ Mbps upload, but I can’t even run a stable stream?

[Enzo Alvarez @LorenzoA112]

@jwwbuys @ConvergeSupport same experience, sobrang frustrating na nga mawalan ng connection tapos kailangan mo pang paulit-ulit mag-report kasi parang walang proper action sa ticket.

[Enzo Alvarez @LorenzoA112]

@VincentC1123 True, basic expectation lang naman yung stable internet. Nakakapagod kapag puro follow-up pero hindi naman agad naaayos yung issue.

[Enzo Alvarez @LorenzoA112]

Brownout na nga, nawawala pa mobile data. Sana magkaroon ng mas reliable na backup para hindi parehong mawawala ang kuryente at connection.

[A. M. Lazim @am_ecouter]

@DITOphofficial kapag brownout, pati mobile data sa DITO nawawala. Kung kelan mo kailangan, di mo rin maaasahan. I hope you do something about it.

[Enzo Alvarez @LorenzoA112]

@raciram22 @ExperienceCNVRG @ConvergeSupport Nakaka-frustrate yung ganitong outage, lalo na kung kailangan yung internet for work or school. Dapat mas mabilis yung response kapag matagal nang disconnected.

[Enzo Alvarez @LorenzoA112]

Three days without internet is already too much. Sana maayos naman agad ni PLDT yung service instead na puro “technician scheduled to visit” ang update.

[Enzo Alvarez @LorenzoA112]

@manilabulletin Good step forward para maging competitive ang Pilipinas sa AI at advanced technology. Hopefully, maging balanced ang development para parehong ma-benefit ang economy at mga communities.

[Enzo Alvarez @LorenzoA112]

@marciales_008 @manilabulletin true, negative kasi agad ang naiisip ng iba, which is not good to do dahil may benefits naman sa atin yan e.

[Enzo Alvarez @LorenzoA112]

@BeatrizF112 Hindi lang yung bagal ang issue eh, pati yung waiting time sa support. Sana mas maging proactive si Converge sa pagbigay ng updates.

[Enzo Alvarez @LorenzoA112]

@karishmaDgvu3 @inquirerdotnet totoo, kahit sa signal na 5g suntok sa buwan e.