@EE Hi Connor. It was delivered on the 17th June, and I have not received any confirmation or acknowledgement yet. The cut off is on Friday so concerned I haven't heard back yet.
@virginmedia Unfortunately we have still not been told any information on this fault. Additionally the internet generally has been extremely patchy for around a week and similar in the area. Horrible service for other a month now which is less than ideal in lockdown. Who can help!?
@virginmedia I understand, but it has been 3 weeks now which is a long time for the service to be so affected, its struggling to even let me send emails. We have not been told what the exact issue is at all which is frustrating despite numerous calls. Do you have any info?
@virginmedia So, it's now the 11th march and it is still not fixed- this has been going on for 3 weeks now and is still not solved. It's impossible to work with this service. Every time we phone it just keeps getting pushed back. What is the actual problem and how can it take this long!?
@virginmedia yes we are connected via ethernet. neighbours also experiencing the same issue. No change with ethernet cable. upload speeds are about 0.1mbs which is basically useless.
@virginmedia please can you provide some information please. Still down in E17 - the only update on the service checker is that the fixing time keeps getting pushed back. What is going on with it!?
@Ryanair I've spent over 2 weeks trying to get in touch for a refund. I've spent consecutive days on your live chat without being able to speak to someone. This is beyond a joke. How can I be added to the refund queue?
@ryanair I have been trying to get in touch for a refund for over 2 weeks now. On social, chat, phone. got an email about a voucher i don't want. I want my money back.