“Because as workflows get more automated and more agent driven, the fragility point often has nothing to do with the model and everything to do with whether the agent pulled the right value from the right system at the right time.”
AI agents will actually grow the value of systems of record over time. As we have 1,000X more agents using these systems than humans, the systems that are the traffic cops for what data they can access, what data is the “correct” data, and how these workflows are governed, will be integral to their success.
Pulling the wrong data, or sharing it with the wrong person, can be catastrophic for mission critical workflows. Humans already do this, but they at least have a lot more context by default. Agents will do this by orders of magnitude more. This is where systems of record + agents necessarily come together.
Conversely, a “well managed” system of record will give agents the ability to actually bring automation to critical workflows in an enterprise. Some software today can’t deliver this and will be thrown out for new tools. There will also be tons of new opportunity for agents that work across various systems to combine the efforts of different agents into a broader workflow.
Everything else you’ve read about the future of software is likely wrong. This piece gets it right.
20 years since Oracle's hostile takeover of PeopleSoft. To the PeopleSoft customers out there... there's a better alternative path ahead!
https://t.co/yEnXSeGc5S
Introducing…Workday Illuminate! Aneel shares how our AI will help our customers accelerate, assist, and transform work. 💡#WDAYRising#WDAYForeverForward
No one likes seeing an outage in the Tech space, but I thought the #Crowdstrike letter struck the right chord re: root cause, dispelling any concern it was a cyber attack, communication protocols moving forward, and the need for continued vigilance.
https://t.co/OYzlF6Ptn9
@Qantas I don't know if you'll ever see this, but if you do, please give Qantas air host, Rick from QF697 last night a shoutout (or raise!). Traveling domestically within Aust (esp. after 9 years in the US) is such a pleasure - and employees like Rick make it better.
I like that the chairman Aneel Bhusri's very first tech-investment priority for @Workday was not #AI but rather the continued enhancement of its #HCM & #Financials applications, the heart & soul of the company.
Read more #CloudWars on @AccelerationEc1: https://t.co/wzOGqJQ6Ma
Workday AI received a few exciting call outs at #HRTechConf this year. @Josh_Bersin featured in his opening keynote and @StaceyHarrisHR shared compelling data on customer awareness in her closing keynote
Don't just take it from us, take it from our Workmates. We're thrilled to be named the TOP company with the happiest employees! Work days really are brighter here. That's #WDAYLife
One of the most vibrant, collaborative, innovative customer communities in the history of enterprise software. This is the reason we spring out of bed every day. Blessed to play a small part in it. #ERP#HCM#HappyEmployeesHappyCustomers https://t.co/mTF3VMARGU
Excited to announce our multi-year partnership with the historic @McLarenF1 racing. In addition to becoming an official partner of the 2023 McLaren Formula 1 Team, McLaren will start using our financial planning software, joining our ever-growing community of sports partners.
With the proliferation of #AI, it’s great to work for a company that is on the right side of technology history. Mission-driven, values-focused, integrity at our core. Congrats @Workday
Is the "AI Winter" finally coming to the end? How will the enterprise benefit? Lots of excitement coming from @Workday AI and ML #wdaysummit
https://t.co/XXRv7Mr9lq
"Workday thinks about #AI and ML differently than any other enterprise software company in the world."
Our Co-President Sayan Chakraborty shares how we're powering the #FutureOfWork: https://t.co/m9AqZ71ug2 #WDAYPerspectives