MWCCA

MWCCA plans between 6-8 events/year including education seminars, call center tours and networking events.

[MWCCA @MWCCA]

Great turnout @surlybrewing to hear the amazing @toister talk about his new book The Service Culture Handbook!

[Jeff Toister @toister]

No, remote contact center agents are not isolated and sad.

My agent burnout study shows remote agents are just as likely to have a good friend at work.

Get the report -->
https://t.co/g7JwBOnPVd

#ContactCenter

[MWCCA @MWCCA]

We’re lucky to have @CXAccelerator as our first speaker of 2023!

Register today: https://t.co/MXK3IwxcqR

[Nate Brown @Experience_Nate]

For those in the Midwest...I'd love to see you at the @MWCCA meeting on February 16th! Let's win this fight for the hearts of our people and the loyalty of our customers! 😁🔫🔥
https://t.co/xUKJSZlQ9U

[MWCCA @MWCCA]

An evening with @MWCCA members and the @StPaulSaints is hard to beat!

[MWCCA @MWCCA]

What a wonderful evening at the Saints game! Thank you to our wonderful members and sponsors for a night of networking and fun!

https://t.co/JBR5gwNIO6

[FuhRams @fuhrmaro]

Another enjoyable Midwest Contact Center Association (MWCCA) Annual Event! Thank you for coming and special thank you to this years sponsors.
It was a great evening of baseball at St. Paul Saints.
Preston Black @ContactGroup @ScottCurrent @JeremyHyde_…https://t.co/52Udxb9qDR

[MWCCA @MWCCA]

@mattbikewith @NCCCA_ @NECCF @GTA_CC @Austin_ACCA @MBCustContact @contactnb @ContactCentreNS We completely agree!! 😃

[MWCCA @MWCCA]

@toister We may need to plan an event together if you're promising James Bond like action sequences to open! :) #ICMIchat

[MWCCA @MWCCA]

It's like today's #ICMIchat is a research study/consumer survey for us... #ICMIchat

[Andrew Gilliam @ndytg]

Q3 | #ICMIchat

What type of virtual event content is most impactful for you? Do you prefer presentations, panels, roundtables, or something else?

[MWCCA @MWCCA]

A2: Can't wait to hear from the group on this... We've tried to stick to 90 minutes or less for everything. Even our training seminars that would have historically been all day. #ICMIchat

[Andrew Gilliam @ndytg]

Q2 | #ICMIchat

What is your favorite virtual event format, e.g. all-day events, standalone webinars, recurring series? Why?

[MWCCA @MWCCA]

@verbaltransact @toister Thanks for joining us Nancy!

[MWCCA @MWCCA]

@ruthdrew @toister We hope you enjoyed the event!

[MWCCA @MWCCA]

@dgingiss @toister So glad we could help connect the two of you IRL! Enjoy the event and we hope to see you at future MWCCA Chicago events, Dan! 👍

[Jeff Toister @toister]

The @MWCCA is launching its first #Chicago event February 13!

Please join me to learn how to get your contact center agents obsessed with service!
https://t.co/VlL72Ql2Ze
#serviceculture

[Jeff Toister @toister]

The @MWCCA is launching its first #Chicago event February 13!

Please join me to learn how to get your contact center agents obsessed with service!
https://t.co/VlL72Ql2Ze
#serviceculture

[MWCCA @MWCCA]

We’re thrilled to have you at our kickoff event @toister! Thank you for joining us and spreading the word about this new #cctr community we’re building in #Chicago

[Jeff Toister @toister]

The @MWCCA is launching its first #Chicago event February 13!

Please join me to learn how to get your contact center agents obsessed with service!
https://t.co/VlL72Q3s7G
#serviceculture

[Jeff Toister @toister]

The @MWCCA is launching its first #Chicago event February 13!

Please join me to learn how to get your contact center agents obsessed with service!
https://t.co/VlL72Q3s7G
#serviceculture

[MWCCA @MWCCA]

@sarah_gibart @GauthierBeth Thanks for joining us and making it such an incredible evening @sarah_gibart!

[Sarah Gibart @sarah_gibart]

@MWCCA thanks for an awesome evening of soccer, networking & fun! Another year, another outstanding event. @GauthierBeth