Maisie

[Maisie @MaisieHopper]

@AsdaServiceTeam disappointing when a refund I declined even though I was delivered 2 packs of 1kg chicken and was expected to use it in the same day. What’s the point of doing a weekly food shop when you have to cook it all in one day? Think I’ll be shopping elsewhere

[Maisie @MaisieHopper]

@TUIUK hi, I’ve checked in online and it’s split me and my partner up and we are travelling with our baby. Can anything be done about this?

[Maisie @MaisieHopper]

@AvantiWestCoast what’s happening on the 8.40 Euston to Edinburgh train? All been asked to get off at Carlisle?

[Maisie @MaisieHopper]

@SW_Help hi, I paid for a ticket for my smart card but the machine froze before updating my smart card. There was a queue at the ticket office and I didn’t want to miss the train so I bought another ticket on another machine. Can I get this refunded?

[Maisie @MaisieHopper]

@SW_Help Do you know when it will be available?

[Maisie @MaisieHopper]

@SW_Help is Staines station now contactless?

[Maisie @MaisieHopper]

@sainsburys Nice of one of your delivery drivers to go the toilet in the road near my house!

[Maisie @MaisieHopper]

@ACEntTech teach your staff to drive. Parking on double yellows blocking a pavement making me walk in the road with a newborn is inconsiderate. There is parking about 10m in-front oh him. Been there for 2 hours!

[Maisie @MaisieHopper]

@dhlexpressuk how can I speak to an advisor… I wasn’t given a calling card and your phone line doesn’t give me an option without one.

[Maisie @MaisieHopper]

@UberUKsupport Thanks - I have messaged

[Maisie @MaisieHopper]

@UberUKsupport my partner left his phone in an Uber last night and the driver is saying there is £100 drop off fee. Is this something he has made up? I can claim through insurance for less!

[Maisie @MaisieHopper]

@Everymancinema hi, do you still do baby club at the Egham cinema? I can only see toddler club online but I’m wanted to go with a baby under 1?

[Maisie @MaisieHopper]

@grind can’t get one how appalling the service was at the Waterloo Grind yesterday. Don’t put food on the menu if your not capable of serving it and providing the service!! Won’t be going back there!

[Maisie @MaisieHopper]

@johnlewishelp I want to thank Shona and Shirley on the nursery aftercare team who have helped sort our problem out after a gruelling 10 weeks. I wish they answered the phone 10 weeks ago to save us from where we are now!

[Maisie @MaisieHopper]

@johnlewishelp imagine reporting a fault with your pram when your baby is 5 weeks old and it’s still not solved when they are 14 weeks 🤯 JL customer service has been appalling.

[Maisie @MaisieHopper]

@BootsHelp sorry, where does it state on your website that once boots have lost your order it takes 3 weeks for a refund? Why am I waiting nearly 5 weeks for a refund for an item boots have lost? Not to mention it’s £500!!! 😡 😤

[Maisie @MaisieHopper]

@SW_Help morning, I had the app open yesterday to buy tickets but bought them at the station kiosk instead. As I double tapped to pay contactless at the station it checked out my app purchase meaning I ended up with 2 sets of tickets. Can I be refunded one as I didn’t use them!

[Maisie @MaisieHopper]

Your delivery service and customer service is appalling @BootsUK @BootsHelp

[Maisie @MaisieHopper]

When you go to collect your dyson airwrap from boots on your birthday and there is no dyson air wrap in the box 😭🥲! Just get told ‘sorry’ and to reorder! Something fishy going on there… @BootsHelp @BootsUK

[Maisie @MaisieHopper]

@BootsHelp hi, I have sent a DM!