Marc Case

Enterprise software executive and angel investor dedicated to ensuring value-creation and return for clients, partners, shareholders, and employees alike.

[Marc Case @MarcACase]

@AlexaBliz_ 16 - six visible holes, which means that’s 12 because there’s two on each side plus each arm, the opening for the head, and the opening at the bottom.

[Marc Case @MarcACase]

@AppleTV Love For All Mankind & all your series. Waited for the entire season of #StarCity so I can binge it and it’s horrific. Seriously, why does every actor who is supposed to be Russian have a British accent? #YouScrewedThePooch.

[Marc Case @MarcACase]

@MyFitnessPal Thank you for the courtesy of the reply. Most companies wouldn’t even do that. I appreciate the offer to contact Support and as of now it seems the problem has been resolved. Perhaps it was a server or backend issue. Apologies for my aggressiveness on my previous posts and TY.

[Marc Case @MarcACase]

@MyFitnessPal - why is the app failing horrifically today? Every time I add a food item it completely disappears in a couple minutes. WTF? I would’ve expected better from you.

[Marc Case @MarcACase]

@MyFitnessPal Last example of how dysfunctional and embarrassing your app is. The video shows me adding items multiple times only for them to completely disappear when I look at the meal summary list. And, no, it’s not looped your app just sucks. Done for tonight & maybe forever.

[Marc Case @MarcACase]

@MyFitnessPal - Two videos illustrating exactly how fucked up your app is functioning. I realize it’s free, but if you’re going to give something away for free 1. It should work and 2. Shouldn’t disparage and embarrass the Under Armour Brand.

[Marc Case @MarcACase]

SERIOUSLY GET YOUR SHIT TOGETHER!

[Marc Case @MarcACase]

@MyFitnessPal Seriously??? WTF???? How many times do I need to save a meal only for it to look right and then multiple items completely disappear from the meal, and even when that happens, the total calorie count remains correct w/o the missing items. Get your shit together!!

[Marc Case @MarcACase]

@MyFitnessPal Seriously??? WTF???? How many times do I need to save a meal only for it to look right and then multiple items completely disappear from the meal, and even when that happens, the total calorie count remains correct w/o the missing items. Get your shit together!!

[Marc Case @MarcACase]

@ShokzUSA - THANK YOU for the great customer service. After I was disconnected from the chat, I received an email from the representative who went above and beyond to assist me. It is great to see a brand as committed to its customers as its customers are to the Brand. TY

[Marc Case @MarcACase]

@ShokzUSA What does someone need to do to get assistance with a defective pair of headphones?

[Marc Case @MarcACase]

@ShokzUSA shortly after being disconnected from my chat I did receive a very nice email from your support person who offered to continue assisting me. I provided everything request requested and hope that this can move expeditiously. Sorry for being so quick to create an X post

[Marc Case @MarcACase]

@ShokzUSA 20+ minutes to speak with a representative so I started a chat and in the middle of it your representative completely dropped off in filter respond over 10 minutes. I tried submitting a warranty claim online, but it said I couldn’t which is why I contacted you directly.

[Marc Case @MarcACase]

@ShokzUSA What does someone need to do to get assistance with a defective pair of headphones?

[Marc Case @MarcACase]

@ShokzUSA 20+ minutes to speak with a representative so I started a chat and in the middle of it your representative completely dropped off in filter respond over 10 minutes. I tried submitting a warranty claim online, but it said I couldn’t which is why I contacted you directly.

[Marc Case @MarcACase]

@AppleTV how did I miss the crowded room when it first premiered? Great show! Keep creating and delivering this amazing content. Love it.

[Marc Case @MarcACase]

@jayhobah Yes

[Marc Case @MarcACase]

⁦@optimum⁩ 45 minutes and counting with ABSOLUTELY NO VIDEO on your iOS app. Can you fix this shit already? Daily occurrence with your shitty app. You’re a tech company, build a stable app please and don’t ask me to contact you for support because you never fix anything.

[Marc Case @MarcACase]

Thanks for offering to help, but I have reached out to you many times after receiving similar messages on X and you’re never able to do anything. Eventually, it will just work. How about you actually build a stable app? Thank you Randy, nothing personal and happy new year.

[Optimum Help @OptimumHelp]

@MarcACase Hello, I'll be happy to help you troubleshoot your Optimum app issues. Feel free to send a DM and include your name, phone number and service address. ^Randy

[Marc Case @MarcACase]

⁦@optimum⁩ why can’t you build an app that works? This happens daily please don’t ask me to call for tech-support because when I do, which I have done many times in the past, you never fix anything. Eventually, it will just work. #OptimumSucks. #HowAboutAMonth’sCredit

[Marc Case @MarcACase]

⁦@optimum⁩ Another perfect time for your shitty iOS app to stop working. Hopefully it doesn’t happen during the other playoff games. How is it possible that tech company such as Optimum can’t build a stable iOS app that doesn’t crash or have similar issues on a daily basis?

[Marc Case @MarcACase]

@optimum @OptimumHelp Can you fix your iOS app already? How many times does it have to happen before you guys figure out operate a simple video streaming app? Please don’t bother asking me to contact you for help because you never fix anything. Just fix your shit already.

[Marc Case @MarcACase]

LOVE @Elite_cycling, my Justo AND cust srvc even more. Don’t be hesitant buying from a comp hdq’d in Italy, I had an issue, I can tell you they’re AMAZING!! Emailed & heard back from Giovanni Toniolo the very next day. Problem identified and replacement sent within a few days.