@meacouk I cannot get any response from your customer service team on a refund that you owe me. The team on the phones can't help for some reason and the email helpdesk is unresponsive. Can you help me please? - case 77977.
@meacouk Hi again, I finally received an email last Friday (3/7) promising my refund would clear in 2-3 days but I still have not received it.
Your help desk is once again unresponsive. Would a PayPal claim be easier for both parties?
Any help would be appreciated.
@Hermesparcels I returned a parcel to ASOS via your service but you took it to an Amazon centre in error. With no way to call you we are having to pay ASOS for this item as there is no way to resolve the issue. Everything was labelled correctly btw. Can you help?