Mathew james

[Mathew james @Mathewjames_MK]

@David_S_85 I'd recommend sending an email to their Customer Relations team. That's what worked for me...I only sent one email, and they got back to me almost immediately. Hopefully, you'll have the same luck. [email protected]

[David Smith 💙 @David_S_85]

Hi there @British_Airways flight cancelled earlier after waiting for 4 hours for a decision and then taken off flight. Now I've tried to contact the call centre and after an hour and a half wait told by a your team couldn't hear me. Oh and now the number isn't taking calls..

[Mathew james @Mathewjames_MK]

@laurentuckerap I'd recommend sending an email to their Customer Relations team. That's what worked for me...I only sent one email, and they got back to me almost immediately. Hopefully, you'll have the same luck. [email protected]

[Lauren Jiggins @laurentuckerap]

@British_Airways can I please have an update on flight BA2749, have bags been yet delivered? If so what time were they released. Landed at 16.40. I have an elderly relative who I need to make sure is ok.

[Mathew james @Mathewjames_MK]

@emmajacksxn I'd recommend sending an email to their Customer Relations team. That's what worked for me...I only sent one email, and they got back to me almost immediately. Hopefully, you'll have the same luck. [email protected]

[emma @emmajacksxn]

@British_Airways is your phone line down? just booked a trip but accidentally put maiden name instead of marriage name! trying to get it sorted asap!!

[Mathew james @Mathewjames_MK]

@emma_j81 I'd recommend sending an email to their Customer Relations team. That's what worked for me...I only sent one email, and they got back to me almost immediately. Hopefully, you'll have the same luck. [email protected]

[E @emma_j81]

@British_Airways can you tell me if flight BA573 is going to leave LIN this evening please. I am meant to be collecting someone from LHR when (if) they ever arrive but there is no info being provided in Milan.

[Mathew james @Mathewjames_MK]

@BTCtokoloshe I'd recommend sending an email to their Customer Relations team. That's what worked for me...I only sent one email, and they got back to me almost immediately. Hopefully, you'll have the same luck. [email protected]

[Tokoloshe @BTCtokoloshe]

London airports are all down, for inbound and outbound flights. This is all made infinitely worse by @British_Airways abysmal customer support. They now have tens of thousands of people who can only get hold of them via one phone number. Madness

[Mathew james @Mathewjames_MK]

@JShakeshaft1 I'd recommend sending an email to their Customer Relations team. That's what worked for me...I only sent one email, and they got back to me almost immediately. Hopefully, you'll have the same luck. [email protected]

[Shakeshaft1J @JShakeshaft1]

@British_Airways my app says the BA268 is cancelled this evening from LAX to LHR but I have no email on what happens next? I cant get through to your phone line

[Mathew james @Mathewjames_MK]

@MiniMarsh_ I'd recommend sending an email to their Customer Relations team. That's what worked for me...I only sent one email, and they got back to me almost immediately. Hopefully, you'll have the same luck. [email protected]

[UNIQUE @MiniMarsh_]

Shocking experience at @Gatwick_Airport with @British_Airways. There’s zero assistance, no one is here to answer questions and customer service keep hanging up the phone !!

[Mathew james @Mathewjames_MK]

@tomhayw I'd recommend sending an email to their Customer Relations team. That's what worked for me...I only sent one email, and they got back to me almost immediately. Hopefully, you'll have the same luck. [email protected]

[Tom @tomhayw]

@Iberia @Iberia @British_Airways please provide some clarity. Your gates at Heathrow say flights are going ahead and hundreds of people are waiting at your gates??? What is the actual situation?

[Mathew james @Mathewjames_MK]

@Samdham I'd recommend sending an email to their Customer Relations team. That's what worked for me...I only sent one email, and they got back to me almost immediately. Hopefully, you'll have the same luck. [email protected]

[Wendy @Samdham]

@British_Airways Any help for people sitting on planes on the tarmac "waiting for takeoff" at LHR? Pilots have said they are timed out, flight won't go. Passengers on hold with airline, but have no info. Passengers have been on board for 4+ hours.

[Mathew james @Mathewjames_MK]

@_ManishPandey I'd recommend sending an email to their Customer Relations team. That's what worked for me...I only sent one email, and they got back to me almost immediately. Hopefully, you'll have the same luck. [email protected]

[Manish Pandey @_ManishPandey]

@British_Airways Hi, we were due to be flying from Malta to London Gatwick (BA2617) - but the flight has been cancelled due to the air traffic issues in the UK. When will we be informed about our accommodation and next flight?