Matt Davies

Lead user experience researcher & designer

[Matt Davies @mattdavies]

@jobsworth I always enjoyed your posts about Lily. Cats can be such good friends to us. I’m in the same position as you, being surprised how much I’m missing mine.

[Matt Davies @mattdavies]

Microsoft Word in 3D! Welcome to the future.

[Matt Davies @mattdavies]

Apple Vision Pro - looks like a medical device almost, battery cable being cleverly ignored in the videos so far...

[Enough is Enough @eiecampaign]

If Royal Mail execs have their way, it'll be the end of your local postie.

They dished out £2 billion to shareholders in recent years.

But it's never enough.

Now they want to turn it into a gig economy company.

That’s why 115,000 are on strike.

RT if you’re behind them 💌

[Matt Davies @mattdavies]

@LoveRosiee1 @lloobie6 @vinted @InPostUK They are losing so many customers a day. And it’s deserved for such a bad customer experience.

[Matt Davies @mattdavies]

@LoveRosiee1 @lloobie6 @vinted @InPostUK I phoned them a few times - always have to wait around 8-10 mins on hold though

[Matt Davies @mattdavies]

@swlondonbnb @InPostUK Try calling them that’s what I had to do - 0330 335 0950

[Matt Davies @mattdavies]

@LoveRosiee1 @lloobie6 @vinted @InPostUK Try calling them on 0330 335 0950

[Matt Davies @mattdavies]

@leannemrichards @Dom36848495 @InPostUK Yes their number is 0330 335 0950

[Matt Davies @mattdavies]

@ThisIsBobBaxley a real designer identifies the right design problem to solve, understands the needs of their customer or user from research with them - and doesn’t just focus their prototyping tool.

[Matt Davies @mattdavies]

@TalkTalk excellent service today. I reported my broadband was down using your troubleshooting journey on website - very easy and clear to do. And now an engineer has fixed the fault at the exchange within a few hours. ✅

[Matt Davies @mattdavies]

@TalkTalk Hello, our broadband service is down in HP9 postcode. Please investigate and let me know when it will be back online.

[Parody Ken Clarke @MrKennethClarke]

If the answer is Boris Johnson, you haven’t understood the question.

[Frankie Boyle Updates @frankieboyle]

Basically the next Prime Minister is going to be chosen by the comments section of MailOnline

[Gabriel Gatehouse @ggatehouse]

How the Germans see it

(Sound on, even if you don’t speak German)

https://t.co/372QTzl1vr

[Dr Rachel Clarke @doctor_oxford]

OK.
5 prime ministers in 6 years.
Serial chaos, serial lies & economic collapse.
Enough is enough.

RT if you want a general election NOW.

[Have I Got News For You @haveigotnews]

BREAKING: The Government.

[Matt Davies @mattdavies]

IR35 decision reversed yet again. #ir35 #trussout

[Matt Davies @mattdavies]

Truss game over.

[Matt Davies @mattdavies]

@monzo Great. I’m already a customer so wondered when the current app will update to reflect new logo colour and brand elements.

[Matt Davies @mattdavies]

@monzo looks fresh and impactful - when does it rollout to app etc?