@Ford@FordPro Coming up on a month pretty soon, you still have my under-warranty Transit Connect. I don't know if you have the parts. No one will tell me. I have no date on when this will be known. I don't know when the loaner is going to run out. I don't know what the charges will be. I've been to the dealership many times, emailed many times, called many times.
Do you honor warranties or not?
@FordPro Do you honor warranties? I love my 2022 Transit Connect. It's under warranty with a known common issue in the transmission, according to your own service bulletins TSB 22-2281 and TSB 25-2550. It's been at the dealership since July 14. You don't have the planetary gear box part. I have gone to the dealership in person on multiple occasions, riding my bike 5 miles. I have called and emailed your support on multiple occasions. After almost a month, I still have not been told an ETA for the part. I have not been told who's going to pay for a loaner until you find out. You have the 8f35 transmission. Can you honor the warranty or not? Why can't we make this happen? I do love my Connect, but this is extremely frustrating and upsetting.
@Ford Do you honor warranties? I love my 2022 Transit Connect. It's under warranty with a known defect in the transmission, according to your own service bulletins TSB 22-2281 and TSB 25-2550. It's been at the dealership since July 14. You don't have the planetary gear box. I have gone to the dealership is person on multiple occasions, riding my bike 5 miles. I have called your support on multiple occasions. After almost a month, I still have not been told an ETA for the part. I have not been told who's going to pay for a loaner until you find out. The reality is you have the 8f35 transmission. Can you honor the warranty or not? Why can't we make this happen? You have the transmission. I do love my Connect, but this is extremely frustrating and upsetting.
@UPS "Your package is still on the way and we are actively working to get you a new delivery date." Except you aren't. It's now late; chatbot tells me to look at tracking. I paid for overnight shipping because I need it- can you respect your customers enough to provide an update?
@pizzahut Online system tells me nothing about what's happening. It appears to be broken. I ordered, you charged me, no updates. I call the store, it puts me on hold and hangs up on me after a few minutes. Chat is offline. Will I get my food or not?
@AmericanAir Guys, you lost my bags and none of your tracking systems work. I called you, I called the airport; no one can tell me where my bag is or when it is coming. My music equipment are in those bags. Why is the online system entirely broken? Why is there no one I can call?
@BuildWithFlux is not even close to being ready for release. This is its idea of a two band audio equalizer... and it took like 10 minutes. This is the sloppest of slop.
@NYMag Guys the blurry pixelated image looks so crappy and is used every day. I don't get it. Who looks at this and thinks it looks good? Seriously look at it. Why would someone choose to look at this?