Matt Peters

Personal views of Matt Peters, partner at MaxAim. Some serious stuff mixed with family, sport, music and occasional attempts at humour (mirroring life I guess)

[Matt Peters @MaxAimMatt]

@qrsupport @qatarairways - we have just had another amazing experience on our recent flight. You have auch amazing staff on your aircrafts. But your customer support is awful. Just asked a very simple question on live chat about our next Doha and your agent can't help us 🤬

[Matt Peters @MaxAimMatt]

@Start_Profile @SkillsLondon @wlcareershub @CareersHubEast @CareersHubLDN @SouthLonP The stand looks amazing @Start_Profile - I hope the day is going well :)

[Matt Peters @MaxAimMatt]

@MavaniMohamed @qrsupport I guess that doesnt surprise me given our experience. I thought you were one of the lucky ones being offered the chance to contact them through DM....Clearly not. How bad can customer service get? @qrsupport

[Matt Peters @MaxAimMatt]

@qrsupport Based on the replies to this tweet it looks like there is very little point in trying to contact you. I have now competed 4 complaint forms about the same issue going back almost a month.. And still no response... Am I wasting my time even bothering @qrsupport @qatarairways ? 🤷‍♂️

[Matt Peters @MaxAimMatt]

@qrsupport @qrsupport - can you clarify what you mean by we "will revert in due course" in your automated response email. My initial complaint was raised on 20/9 and I'm still waiting - despite following up twice . Your customer service lets your amazing airline down.@qatarairways

[Matt Peters @MaxAimMatt]

@franknelwan @qrsupport @qatarairways I feel your pain re @qatarairways @franknelwan. Absolutely no contact. Impossible to get resolution on issues.

[Matt Peters @MaxAimMatt]

@qrsupport That would be fine @qrsupport if your advisers were able to provide any support when you ring. Your ground staff and flight crews are amazing but your customer service is awful. We have been trying for weeks to try and resolve what should be a simple query - with no joy.

[Matt Peters @MaxAimMatt]

@qrsupport @qrsupport. How can your ground & flight crew be so amazing but your call centre staff be incapable of providing any help. We booked a 2nd trip with you after our amazing experience last time but your call centre is doing its best to make sure we don't book again with you😡

[Matt Peters @MaxAimMatt]

Just about to land in Doha after an amazing flight on @qatarairways. What service from all the staff on the ground in @ManchesterAirp and in the air. Special shout out to Usman in Manchester - who was absolutely amazing 🙌

[Start @Start_Profile]

The build up to #NAW2022 continues for schools using Start in Lancashire.

This week's featured #apprenticeship employer is @Daisy_Corporate showing us their amazing opportunities for students and helping them to stand out from the crowd.

➡️ https://t.co/g2CiocFFiK

[Blackpool Opportunity Area @BlackpoolOA]

We've launched an online careers package to support year ten and eleven pupils. Created by @UExplore, Start in Blackpool is a free digital platform which provides guidance on training, further education and the world of work. Find out more > https://t.co/NpQcfHNSMA @Start_Profile

[National Careers Week @CareersWeek]

*NEW*

We are delighted to share the results from the Big Student Careers Survey in collaboration with @Start_Profile

This includes a breakdown of:

📍 Activity themes
🗣️ Skills
📖 Subjects
👥 Employer Encounters

Great to work in partnership for #NCW2020

[Start @Start_Profile]

Please share! #careersfamily

https://t.co/NK8UBflZi7

[Matt Peters @MaxAimMatt]

@Start_Profile @Skills_Builder @BITC @NCWSkillsDays Can't wait until this is live. Very exciting #skillsweneed

[Matt Peters @MaxAimMatt]

@BBCSport Funny how it is a Brighton player... A club who would benefit from scrapping the season early 🤔... Too many vested interests in how this pans out.. And so much money at stake that nothing is out of the question

[Start @Start_Profile]

We're celebrating! Start was launched 4 years ago and last week was huge in terms of students and teachers using the platform. In fact, it was the busiest week ever for teacher users #CareersLeaders #MondayMotivation #HappyBirthday

[Suzanne Lees-Jones @SuzLeesJones]

Really insightful webinar from @Start_Profile about Student Engagement in Schools & Colleges. Very interesting to hear that the message is still not getting across about #apprenticeships and also more needs to be done to broaden #students knowledge of where certain #jobs exist.

[Matt Peters @MaxAimMatt]

@AnnMroz @Peston @Edu_Employers Great quote.. And so true #InspiringTheFuture

[Matt Peters @MaxAimMatt]

@Chrisoconnr @Hunted_HQ This is hilarious @Chrisoconnr @Hunted_HQ

[Matt Peters @MaxAimMatt]

@GrahamSmyth I blame you @superleedsutd72 for making them all stop for photos with you