Maria Moss

[Maria Moss @Mazjane84]

@Gatwick_Airport I am disgusted that I paid for parking in good faith and I have now received a PCN for allegedly moving cones to park in a space. No cones were moved for me to park there! Someone coned my car in after it had been parked. Please cancel this parking charge.

[Maria Moss @Mazjane84]

@currys Absolutely terrible customer service from you so far. I’ve paid for a fridge freezer, meant to be delivered today, and now I’ve been told you cannot locate it. No communication from you, me chasing you! You have my money but no product delivered. Sort it out!!!

[Maria Moss @Mazjane84]

@OctopusEnergy I asked for a refund for my EV charger on the 13th November. The money is still not in my account!!! It’s £999! Not a small amount! I chased earlier this week and still no money! Please sort this asap. Taking that long to process a refund is ridiculous!!

[Maria Moss @Mazjane84]

@SmythsToysUK I placed an order on 29th November that has still not been delivered, Yodel have said it has been at their local depot since 1st December with no delivery date estimate. Could you please sort this out asap as it contains important Christmas presents! Thanks.

[Maria Moss @Mazjane84]

@EurostarUK hello, could you please help me with my booking. I can’t get through on your phone line and haven’t received a reply to my email sent a week ago.

[Maria Moss @Mazjane84]

@Butlins We’re on a premium dining plan this coming weekend…do we need to pre book restaurants? I can’t work it out from the information on your website. Thanks!!

[Maria Moss @Mazjane84]

@Butlins Are you able to help me with some activity bookings please? I have booked for the wrong number of people for a couple of activities and can’t work out how to amend. 🙈 many thanks. Maria

[Maria Moss @Mazjane84]

@Butlins please can you help sort what dining plan we can be on to dine with our friends who are staying in the wave hotel, we are staying in an apartment. Thanks

[Maria Moss @Mazjane84]

@Butlins My family is staying in an apartment for our holiday in Easter, our friends are staying in the hotel. I was told we CANNOT go on the same dining plan and eat together due to Covid reatrictions. Are you kidding? We can swim together but we can’t eat together? Sort it out!

[Maria Moss @Mazjane84]

@WDTravelCompany Please help! I can't link my booking to the My Disney Experience online or on the app. I've been on hold on the phone now for 55 minutes!!!

[Maria Moss @Mazjane84]

Experience the magic of Disneyland Paris, plan or book your hotel and ticket package now https://t.co/tVfhgfFSkc Hello - I am having trouble linking my booking to the My Disney Experience website / app. I've been on hold waiting for someone to answer for 46 minutes! Please help!

[Maria Moss @Mazjane84]

@castlemas21 has the igloo theatre got good tiered seating? Going to book tickets for me and my 4 year old so just deciding where to sit! 🙂 🎄

[Maria Moss @Mazjane84]

I have just DMd the details. Please could you get back to me ASAP. I am not happy at all with the service so far.

[Maria Moss @Mazjane84]

@Vitality_UK I have been on hold at first for 40 minutes, then I was told I needed another department. I’ve currently been on hold for 1hr 20 minutes!! Sort it out!

[Maria Moss @Mazjane84]

I’ve switched to @tescomobile and my SIM card is arriving tomorrow. Was such an easy process. Well done @O2 for completely failing on customer service.

[Maria Moss @Mazjane84]

@O2 so it’s now Tuesday and you STILL haven’t resolved things and I am having to chase you yet again for an update. There is no way I am switching to you now.

[Maria Moss @Mazjane84]

@O2 Yes. I ordered it last Saturday and was told it would be processed within 48 hours, then was told I needed to wait a bit longer, then on Friday morning I was told to wait another 24 hours for the credit check to be done.

[Maria Moss @Mazjane84]

@O2 Not a great start that I’m switching to you as a new customer and I’ve already had to contact you twice to chase up my Sim. Yesterday I was promised it would be sorted within 24 hours. And today...nothing from you!

[Maria Moss @Mazjane84]

@O2 Yes I was told my credit check hadn’t been done as it had been held up but would be done by today and the SIM card would be sent. But there’s been no change under my o2 when I log in.

[Maria Moss @Mazjane84]

Yes I was told my credit check hadn’t been done as it had been held up but would be done by today and the SIM card would be sent. But there’s been no change under my o2 when I log in.