@excitel_rocks@shahidkapoor You closed my ticket with resolving it, and when I contacted your customer care to check why it was closed and what's the status of my refund, they asked me to collect a refund from the same guy whom I gave it in the first place. Where am I supposed to find this guy in lckdwn
@excitel_rocks@anukritimalik_ Lucky are those customers who at least got their connection; here I am, did not even get on board; only three of internet payment has been collected from me. The only consistent thing is an apology, be it on email, Twitter, or call center.
@excitel_rocks@shahidkapoor PATHETIC service. Never go for this broadband service.
It's been more than a week now and yet no connection.
Only thing now I believe @excitel_rocks
Is good at is apologizing and making false promises.