@EastMidRailway 20:32 cancelled so waiting for the 20:02 to sheff from London - 100 passengers gone through the turnstiles and emr staff shouting at passengers and zero control awful experience
@EastMidRailway any ideas why the delay on 20:32 from St Pancras your platform staff donโt know and just complained to passengers?? It was on time when I left the office at 19:52 - any ideas
@EastMidRailway An absolute shambles been on 4 trains tonight how does the team at St Pancras not be informed on what is going on - itโs not their fault but someone must be making the decisions get the ceo there for a few days
@EastMidRailway 20:32 has not even arrived at St Pancras no way this is getting in at 10:10 to derby - same last week cancelling trains to Notts - what is going on now your staff being aggressive - joke
@EastMidRailway Just been sent to Euston for a train to Derby and the 20:32 is leaving 2 minutes late from St Pancras? Not getting into Derby until after 11:00 over an hour late..
@KarlPH78@EastMidRailway@TUKGroup_ Donโt hold your breathe on the aurora last week and the hitachi expert was doing shuttles up the train - first class carriage defective and closed, seat reservations not working as usual and toilets out of order and train 70 minutes late - 21:32 last Thursday for ref from STP
Hi @EastMidRailway you cancelled my 2:30 back to Derby from St Pancras - you suggested going via Tamworth with all the issues and taken me 3 and a half hours and still nowhere near Derbyโฆ last time with emr never again took me 3 hours to get to London on Monday morning..
@EastMidRailway@OllieTyler15 Same last Saturday evening they say go on delay repay to get a refund but there is no option apart from delayed etc what about sitting on the floor!!!