@British_Airways you have cancelled my X’mas flights to Kuala Lumpur last night. Not able to change flights on the website. Called multiple times this morning to be given the same link by the automated phone system. Not able to speak to anyone!!
@British_Airways Thanks Corry for the reply. Finally landed safely to sunny London. I would like to thank the pilot and cabin crew who looked after us. They have been very helpful & supportive. It’s unfortunate that @GsrmGlobal was not able to provide the service needed by passengers affected.
@British_Airways, I’m getting mix messages from my BA app and the letter from Munich airport Global GSRM. So is my flight delayed to 8:00 CEST or cancelled?
@BritishGasHelp I called 0333 202 9802 twice in the last 15 mins and was advised that the office is closed. But the opening hours are Mon-Fri 8am-8pm as per the letter received and the contact us website!!!
Shocked to hear the @MercedesUKTeam member who picked up my call is not aware of the customer support report email after a breakdown has been attended to when I called to report that it is still not yet delivered from 23:26 last night!
@EtihadAirways @HeathrowAirport Thank you @EtihadAirways for organising the lovely stay @YasViceroy making the missed flight connection a lot more pleasant!
@EtihadAirways @HeathrowAirport Apparently another 30mins delay according to @EtihadAirways pilot who have attempted to look for alternative flight paths.
@EtihadAirways @HeathrowAirport Totally understand but my drink was taken away as we were due to depart before the announcement & the entertainment system is not turned on