Michael

[Michael @MikeRTownsend]

@JapanCentre The staff at your "Flagship" store don't seem to be bothered to actually serve anyone. I was waiting over 5 minutes for someone to be bothered to be on the tills and no one could be bothered. Just install self service tills since the staff are so lazy

[Michael @MikeRTownsend]

@greateranglia As usual your communication is shockingly bad during these types of instances. I checked the useless GA app and it said the 21.13 from Liverpool Street was running (i can provide you with a screenshot). So I bought my ticket and the very next moment everything was cancelled.

[Michael @MikeRTownsend]

@greateranglia I think it's on now but it's very weak and won't really be noticed once crowds of people get on at Stratford

[Michael @MikeRTownsend]

@greateranglia Ive move into a different carriage, but it's hardly ideal that some carriages are comfortable and some baking hot

[Michael @MikeRTownsend]

@greateranglia I'm on the 16.32 from Liverpool Street to Colchester Town. Any reason why the air conditioning isn't on. Turn it on now please

[Michael @MikeRTownsend]

@TfL 8 minutes to the next Elizabeth line service. And you describe that as a good service? How?

[Michael @MikeRTownsend]

@greateranglia I'm on the 05.11 from Colchester. Is there any reason why the driver wouldn't let us on the train until 05.10? This happens regularly on this particular train. Can the driver not activate the doors maybe 5-10 minutes before departure?

[Michael @MikeRTownsend]

@greateranglia I think the air conditioning has just come on

[Michael @MikeRTownsend]

@greateranglia I'm travelling to Colchester Town. I'm now on the 16.42. My main concern is whenever there's an issue communication completely breaks down into utter chaos

[Michael @MikeRTownsend]

@greateranglia Can your app actually say the trains have been cancelled rather than say they'll arrive at one time, then another time, then another. This unclear information is not helpful

[Michael @MikeRTownsend]

@greateranglia I said Colchester Town but I'm used to Greater Anglia staff not listening and not communicating. I've now walked home in the pouring rain. I'll be contacting the relevant disability charities and my MP because the @greateranglia have failed their customers completely

[Michael @MikeRTownsend]

@greateranglia When is the next service from Huthe to Colchester Town because the moronic station staff at Colchester told me to get on the one at Pl 1 which went to Hythe. I would have liked to get off but your pathetic driver said the next destination and then immediately locked the doors

[Michael @MikeRTownsend]

@greateranglia And now your moronic services have changed the destination to Hythe and then instantly locked the doors with no notice. I am so fucking angry none of your staff deserve respect

[Michael @MikeRTownsend]

@greateranglia So your not going to bother communicating anything?

[Michael @MikeRTownsend]

@greateranglia Sat at Liverpool Street on the 16.32. As usual zero communication from the Greater Anglua staff. Tell us when it's leaving NOW! And this is after your pathetic fiasco of a couple of weeks ago where it took me 4 fucking hours to get home because of your incompetence