@JetBlue you should replace every single one of your TPA counter workers. They don’t deserve to have a job. They couldn’t spell customer service even if it paid their rent. Especially on Christmas? Their treatment of unaccompanied minors families was absolutely horrifying.
@aarondignan Every operations / compliance directors dream. Add a non profit element and you’re also chasing charity status in many places. Add government to it and you’re chasing vendor status.
@Aaptiv So so very glad that I’m not the only one who HATES this update. Came here to leave feedback. Also telling that the last tweet they have was this one? It’s been over a month and a half.
@Aaptiv it’s right there in your bio.... set to the perfect playlist.... but this new music setup isn’t working at all for the perfect playlist. Just some feedback that a two year user is shopping for apps to switch to.
Watching @Tim_Walz on @MSNBC tonight remind us he’s a classroom teacher, and some of us who had him as our 8th grade geography teacher, swiftly reflect on his teaching us so much more about being good humans. Tonight, as he continues to care for his community #thankyouteachers
@hulu_support Cool. But it’s unlikely 1) you’ll ever actually try to make me a satisfied and listened to customer or 2) make actual policy changes so this doesn’t happen to someone else.
Turns out calling @hulu, and speaking to a rep for 50 minutes *can't* actually result in a ~$39 proration/credit after they misled me about their Live TV services. In case anyone wanted to accuse them of being a "for the customer" company—think twice. #customerservicefail
@FedEx what the actual hell are you doing? My Standard Overnight package was initiated 2/17, and it’s still showing “picked up”. Customer service no help. No “prolonged severe weather” banner you put up excuses this.
@theothercole Oh sir. Be careful what you wish for. I could go on for hours about the experience of that May in Spain. I long for that walk each day. AMA friend!!!!
@jessimckenzi@danlatorre I do. But it’s *deeply* coupled w the goog, cause profiles are amaZing, and make this possible for me. The convenience outweighs the blech feeling.