@Hertz Why are we waiting over 30 minutes at the Montreal airport? What's the point of being a Gold member? Between you over charging me for a car that broke down, terrible service at ATL, and this wait, why should anyone be loyal to your company?
@Hertz going online will help which I did and they also got it wrong and didn't help, I wonder why my company prefers you for our travel needs. I'm going to have to go to the company's second choice.
@Hertz as I sit on hold for the third time today for over 15 minutes to get my money back that you charged me full price and gas on a vehicle that broke down and your roadside service towed away, and have to listen to the purposely annoying music and an automation telling me
@hilton i was charged 2x for my insufficient stay at @HiltonAnchorag1, have called 4 times, haven't rx confirmation of my refund, staff treats me as if this is my fault but not surprised considering how poorly I was treated when I was their guest. Please fix lack of service!
@MYXfitness If I emailed you the pic yesterday of the monitor I received missing mounting hardware, shouldn't I get a replacement in 3 business days instead of support "getting back to me" in 3 business days?
@XPOLogistics If I scheduled my deliver on Dec 8th for today, Jan 4th, and you "over schedule" and tell me today you can't deliver it, should I have to wait until February 3rd to get my delivery when it was your mistake? The answer is no. Please live up to the word logistics.
@Hilton could you provide healthier snack options? Good quality protein is hard to come by on the road; it would be great to have some help with that at the hotel!
Worked for @ATT for 13 years, been with them for two years since, screwed me out of $2k on tradeins because I did it online, raised my bill again and refuses to give me discounts. Nice way to treat your "loyal customers." #byeatt#screwatt
@ATT charging me full price for phones I "qualified" for $1000 tradein online in September. Why is it after three months all of a sudden the phones weren't acceptable for tradein? Seems fishy/unethical/crappy thing to do. Can't see using online services again. Tempted to leave.
My @ATT experience: buy new phones online where it shows I'll get the $1000/phone trade in offer for the two Samsung Galaxy S9+. Never get updates, so call about 9 or 10 times where I'm assured credit will show on third billing cycle. Three months after trade-in: I don't qualify.
I use @att online to buy new phones and trade in old ones to get the discount only to find out 3 months later they won't accept my trade ins and are charging me the full price and really don't care. Approximately 10 calls, 10 different responses. Does this seem ethical to anyone?
@ATT I have to return the phone I bought online for my mother, who died, at a store, so I make an appointment only to find out that the manager isn't available. Is this your idea of customer service? Because losing my mother wasn't hard enough. #screwatt#thanksformakingitharder