@RossMorrison360@crystalski Hi, we’ve been told the Birmingham group will fly out at 14:20 in presume that Edinburgh will be before us. We had an text at 1am!
So the fun & games with @crystalski@TUIUK continue … text at 1am to say pick up for a 14:20 flight is at 9am! Two hours at least BEFORE check in desks will even open and they leave it to the poor hotel staff to ring us! #shambles@ABTAtravel#disgrace
@DeepingRed@crystalski@TUIUK I absolutely agree, I’ve been organising ski trips for our group for 14 years, we’ve had an issue with Chambery before but never had such a badly communicated occurrence #shambles
What’s happening then @crystalski@TUIUK … after 9 hrs you’ve finally put us in a hotel in the middle of nowhere with no restaurant out bar … are we going home tomorrow?
Also @crystalski your poor guys and girls on the ground here are probably already taking a bit of a battering from irate travellers. No doubt they’re absolutely knackered and your lack of comms is making their job SO much harder. Step it up, this is embarrassing
6 hours we’ve been here and still no news about accommodation and transfer arrangements.
100+ people sat in groups on cold floors and COVID what COVID? it’s just not good enough @crystalski@TUIUK