@agodaindia And they are bloody useless
I have attached the chat ss
I had to explain to your team 5 times what my issue was in the past 15 days and contact them myself because its my money
And mind you your team is next to shit dont know how to talk to your consumer thinks everyones a crook
The official National Consumer Helpline (Government of India) number is 14404.
You can also register complaints online through their portal:
๐ https://t.co/zVPjg50NQW
My complaint has already been registered there under the tourism & hospitality category.
@iampesw@agodaindia Haha they don't have a number you will chat with bots for eternity but your problems will be unsolved.
Got to The official National Consumer Helpline (Government of India) number is 14404.
You can also register complaints online through their portal:
๐ https://t.co/zVPjg50NQW
@JustAnkurBagchi@agoda I had the same with https://t.co/c3UiRp75aI and they didn't grant me a refund because the owner refused.
It's so sad to see they are protecting businesses like that at such obvious scams.
@agodaindia@AdarshJohri Don't stop keep pushing. They are running scam in the name of service and we cannot even talk to them directly and have to spend days behind emails and chats.
@agoda@AgodaIndia@Agoda
My birthday trip was completely ruined because of your partner resortโs negligence.
Even after all this, Agoda offered only โน1700 as โcompensation.โ
This is how customers are treated after paying full amount.
#Agoda#TravelScam#CustomerExperience
@agoda I had one of the worst travel experiences ever at Juvana Resort & Spa, Lonavala (Booking ID: 1951128522).
Wrong room, no hot water, unsafe washroom doors, missing belongings & false promises.
Even after complaints, no real help from Agoda or the resort. #Agoda#TravelScam
@agodaindia@agoda My trip was ruined, my time wasted, and both Agoda & Juvana Resort are just covering up.
No written confirmation, no refund, no apology.
@AgodaIndia stop protecting hotels that lie and mistreat guests.
Tagging @jagograhakjago@NCHIndia
@AgodaIndia I had one of the worst experiences ever during my recent stay booked through Agoda at Juvana Resort & Spa, Lonavala.
What I faced was shocking โ wrong room, no hot water, unsafe washroom, and missing belongings.
(Booking ID: 1951128522)
@agodaindia@agoda Then Agoda sent me this copy-paste mail saying โcase closed, refund not possibleโ while their chat said a completely different story!
Email: โguest found it.โ
Chat: โstaff found after your complaint.โ
So which is true, Agoda?