MoonPay offers 24/7/365 support and a comprehensive help center at https://t.co/jQNRXtouN3!
You can also chat with a live member of our social support team by sending a Direct Message to @moonpay, which is monitored hourly.
Thank you for choosing MoonPay!
the holiday season is here, and with it, more scammers and bad actors who want your crypto
as a friendly reminder...
โ @moonpay and @MoonPaySupport are our only official support channels on X
โ there is NO official MoonPay channel or support on Telegram
โ MoonPay will never call you or contact you on the phone
please be safe out there!
Oct 10 was an unprecedented day of market volatility
we are proud to share that MoonPay had 100% uptime across all products, along with:
โ most transactions (last 6 months)
โ most volume (last 6 months)
โ no increase in failed transactions
thanks for choosing MoonPay
MoonPay offers 24/7/365 support and a comprehensive help center at https://t.co/jQNRXtouN3!
You can also chat with a live member of our social support team by sending a Direct Message to @moonpay, which is monitored hourly.
Thank you for choosing MoonPay!
@__katherine12__ Hi there, if you need assistance from the MoonPay Support Team, kindly use the Start a Conversation here: https://t.co/qa2BFq9vIP. Once you have done this, our live chat agent will assist you.
@sonu_dahiya22 Hi Sonu, If you haven't already please reach out to us via DM so with a description of your issue and your registered MoonPay email address so we can help you out!
@MarleyKenzie121 Hello!
Weโve just replied to your message with a resolution. Please check your inbox and get back to us if you need any further assistance.
@MarleyKenzie121 Hi there, please rest assured that we are looking into your case and will get back to you via DM as soon as possible. Thank you for your patience.
@hiagomux@moonpay Hi there, we're sorry to hear you've experienced difficulties with MoonPay. We've replied to your DM to follow up on your case directly.
@bennyKovac18609@moonpay Hi there, Unfortunately, we have not received your DM. If you have experienced difficulties with MoonPay please send us a DM, or you can go to https://t.co/qa2BFq9vIP. We will be glad to assist you!
@fren_lyf We're sorry you've experienced difficulties with MoonPay. Please DM us the email address registered on MoonPay and a description of your issue and we will get back to you as soon as we can.