Mostafa

Senior Software Engineer @

[Chatbase @chatbase]

Watch Jack connect a Shopify store to Chatbase in just a few seconds.

This syncs your full product catalog, live inventory, and order status.

And now that the agent knows everything about your store and has access to the backend systems, it can help your customers just as well as you can.

Demo:

[Yasser @yasser_elsaid_]

We just crossed $10M in ARR at @Chatbase! 🎉 🎉

And today, we're launching Chatbase as the full harness for customer-facing AI agents.

Similar to how Claude code is a harness for coding agents, Chatbase is the harness for customer experience agents.

That means we give the model the context, tools, workflows, guardrails, and human-in-the-loop systems to be the best ambassador for your brand.

It's going beyond just solving issues and is giving your customers the best experiences across every channel.

This is a milestone I have been thinking about and obsessed with since day 1, and I am super excited to bring my vision for customer facing agents to life with Chatbase.

Thank you to every one of our customers and to the amazing Chatbase team for getting us here!

Next stop: $100M ARR

[Yasser @yasser_elsaid_]

Introducing @Chatbase Voice.

The same AI agent that handles your emails and website chat, can now pick up the phone.

One agent, deployed on every channel.

Comment "voice" to get a personalized demo & 1 month free.

[Chatbase @chatbase]

It's tax season, and students already have enough to worry about.

We went to UofT campus to talk to students about their experience with the CRA and help them understand what's changing.

The future of customer support is conversational. Instead of digging through help articles, you just ask a question and get the right answer instantly.

Every organization should have a customer facing AI agent co-founder to answer questions instantly and accurately.

Link to CRA Agent: https://t.co/DFV0mXtYKR

[Chatbase @chatbase]

The better context your agent has, the faster it can solve problems.

Screenshots and images can now be uploaded directly as context for your agent.

If a customer has a problem, they can drop a screenshot of what they’re seeing and the agent can understand the issue and resolve it on the spot.

Available across chat bubble, agent page, WhatsApp, Instagram, Messenger, and email.

[Chatbase @chatbase]

We rode the Toronto subway and built an AI agent for the TTC. In under 10 minutes. On a moving train. With phone hotspot wifi.

Then we handed it to real commuters and filmed what happened.

The TTC has had 30 years to make their customer service better. We had one laptop and a mobile hotspot.

If you're a frequent commuter and want to get the latest info on interruptions and delays, try it out: chatbase{dot}co{slash}ttc

You can also build a personalized, conversational AI agent for your business, repost this and comment "Chatbase" and we'll send you a code to get a month free on us.

[Yasser @yasser_elsaid_]

Today, we’re announcing the @Chatbase x @Shopify integration.

Shopify brands can now have an AI agent that:

• Answers product questions
• Pulls real-time order status
• Recommends products to drive conversions
• Escalates to a human when needed

Chatbase just built your shopping assistant, support agent, and sales associate, all in one.

[Chatbase @chatbase]

Introducing the Chatbase Expert Program.

Built for AI agencies, consultants, and digital transformation partners helping companies deploy AI at scale.

Your mission, should you choose to accept it, is to help your clients build on Chatbase and join our revenue sharing program.

[Yasser @yasser_elsaid_]

Introducing @Chatbase over email!

The same Chatbase agent that already understands your business and resolves customer questions in chat can now be deployed on your support email.

Want to see it in action? Email us at [email protected] for a special present from Chatbase🎅.

[Yasser @yasser_elsaid_]

Today, @Chatbase crossed $8M in ARR.

100% bootstrapped.

What started as a side project has grown into a platform trusted by over 10,000 customers.

This milestone kicks off the next chapter of Chatbase.

Building an AI agent that will become your customer-facing cofounder.

[Yasser @yasser_elsaid_]

Introducing Agent page.

Your @chatbase AI agent now has its own ChatGPT-style page with your brand colors, logo, and tone.

Deployed as a standalone page or under a path on your site like "/agent".

[Yasser @yasser_elsaid_]

Introducing our new integration with @stripe’s customer portal. Your customers can now manage their billing and plans, all within chat.

[Chatbase @chatbase]

Meet your customers' new favorite feature: Chatbase + @stripe!

Excited to announce our new @stripe integration!

Your customers can now check their subscription status and grab their invoices right in the chat.

We've eliminated the "let me check that for you" delay.

Your customers get what they need in seconds, right when they ask for it.

[Yasser @yasser_elsaid_]

Chatbase is going to be a $100M ARR bootstrapped company.

Only a handful of companies were able to achieve this, and it took them 10+ years.

We will set the record for $1M to $100M bootstrapped.

It is now very doable in the AI era. You just need to remember you have free will and can just do stuff.

We already added $740k in ARR in 2025.

Follow me to watch the journey, you will never be this early.

[Yasser @yasser_elsaid_]

Claude 3.7 sonnet now live on @chatbase_co!

You can compare it to other models in the Chatbase playground!

[Chatbase @chatbase]

After exactly two years since we started Chatbase, we are live on Product Hunt once again.

Today, we are officially launching the new Chatbase platform. We have evolved from simple chatbots to powerful AI support agents that can reason through complex problems and take real action.

[Chatbase @chatbase]

No more chatbots that just... chat? Watch how to build an AI Agent that actually gets things done:
- Schedule meetings instantly
- Alert your team via Slack when needed
- Collect leads with custom forms
- Search the web for accurate answers
- Create your own custom actions

See exactly how it works in this walkthrough 👇

[Mostafa @Mostafaa99_]

Say hello to AI Actions! 🚀 Your chatbot just leveled up—now it can take real action, like booking appointments on @calcom , sending @SlackHQ notifications, and soon, searching through your @Shopify store products. The future of customer service starts now!

[Chatbase @chatbase]

Today, we’re excited to announce AI Actions!

AI Actions turn your chatbot into an AI Agent that can take actions by calling any API.

This lets the agent do things like upgrade_subscription, track_shipment, book_appointment, and more.

Here’s how it works:

1. Set up your API in Chatbase or select from prebuilt actions like @calcom get_available_slots and @slack send_message.

2. Provide a prompt to guide the Agent on when and how to use the action.

3. Your AI Agent takes care of the rest, executing actions for your customers, giving them a mind-blowing experience.

These actions can be internal APIs for app-specific tasks or it can be APIs for external tools your business uses like a ticketing system, a CRM, e-commerce platform, or really anything else.

We're raising the bar for customer experience.

[Guillermo Rauch @rauchg]

Chatbase has gone $0-$4M ARR in 1.5 years. MVP took 2 months to build. Truly remarkable how fast AI products can grow.
https://t.co/bj7j9TIxc4

[Yasser @yasser_elsaid_]

We've been working hard on adding more analytics/insights for chats on Chatbase!

We now have charts that show the topics and sentiment of all chats.

So you can see what topics people are asking your chatbot about and how that changes over time.

It works by running a cron job that analyzes all chats on your chatbots and determines the topics and sentiment of each one.

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