Joe Vitale

[Joe Vitale @MrJVitale]

@Mobius_on_X @D4VIDTS Do you have a red cloud LED on your envoy? That’s what I had this morning (still do) tech support had me re-connect it to WiFi and reboot but then when he went to escalate the ticket he found out I wasn’t alone.

[Joe Vitale @MrJVitale]

@D4VIDTS If you link your enphase envoy to home assistant you can still see individual panel output. But this is reserved for nerds. 😜

[Joe Vitale @MrJVitale]

@D4VIDTS Yeah, called customer support a couple hours ago, they were unaware at the time but while I was on the phone they said there were 15 others with the problem

[Joe Vitale @MrJVitale]

Your website claims that every plan gives you 40 megs of upstream. That is FALSE.

[Joe Vitale @MrJVitale]

.@Xfinity what is the upload speed on your 400mbps plan?

[Joe Vitale @MrJVitale]

.@shipstationhelp we are unable to log in. 504 gateway errors and network issue errors. Tried from multiple locations, devices and ISPs.

[Joe Vitale @MrJVitale]

And *if* there’s anything else wrong with the unit, you’re out $120 + $95/hr and still need to buy a new fridge. IMO, diagnostics should be free when your screen literally says the compressor is bad. And the damn thing was running (very loudly) 24/7 for a week and not cooling.

[Joe Vitale @MrJVitale]

.@Samsung I have to say that the “10 year warranty on refrigerator compressor” is a great selling point, but now that we are 7 years in with a bad compressor it will cost us half as much as a fridge to get the compressor replaced under warranty. Not so great after all.

[Joe Vitale @MrJVitale]

And here’s why: Samsung works with authorized local repair companies (you wait on hold for hours to make an appointment), then they tell you it’s $120 + $95/hr and the compressor itself will be free *if* there’s nothing else wrong with the refrigerator.

[Joe Vitale @MrJVitale]

Ok so here’s a rabbit hole you might want to go down to see if the new Atlantic City Electric smart meters bill differently than the old meters. Made this video to explain it briefly, I can go more in depth. @Congressman_JVD @NorEasterNick

https://t.co/lVcKaJSJGt

[Joe Vitale @MrJVitale]

.@ATT please help me understand why you tell us to DM you then you ghost your customers? 5 hours and still no reply. I’m still getting charged every month after calling to cancel 3 months in a row. Including today. The customer service rep said “we don’t close accounts”. ???

[Joe Vitale @MrJVitale]

@ATTHelp 2 months in a row I was assured the account is closed, then today they tell me they can’t close accounts?

[Joe Vitale @MrJVitale]

.@ATT I cancelled my service 2 months ago. Got an auto payment deducted from my bank account a month later. Called and was reassured it wouldn’t happen again. THEN TODAY I GOT BILLED AGAIN! PLEASE REFUND AND ACTUALLY CLOSE THIS ACCOUNT.

[Joe Vitale @MrJVitale]

@ATTHelp I called your customer service and they told me they CANT CLOSE ACCOUNTS? How can this be real?

[Joe Vitale @MrJVitale]

@ATTHelp Got your DM, sent the details. We keep getting billed $231 for an account we closed months ago.

[Joe Vitale @MrJVitale]

@ATTHelp Ok, how do I get this fixed?

[Joe Vitale @MrJVitale]

Me trying to get help from Apple support because iMessage is down.

[Joe Vitale @MrJVitale]

.@Dell I returned a laptop over a month ago and have not received a refund yet. I have called a few times and every time I am told to wait 2 business days. Please help.