Nobelungu Letsoela

Boss A## B##h... And super mom

[Nobelungu Letsoela @MrsLetsoela]

@DBE_SA @IOL @Action4SA @KayaNews @Siviwe_G please help us in spreading the message so the department finally hears us and my daughter's right to an education is not infringed.

[Nobelungu Letsoela @MrsLetsoela]

Post 1/3

Dear @DBE_SA,

I am a frustrated and concerned parent asking for urgent help. Since last year we have been trying to secure a public school placement for our daughter, Noluthando, but to this day she still has no space and is sitting at home.

[Nobelungu Letsoela @MrsLetsoela]

Post 3/3

Our child is watching her friends go to school while she sits at home. It is heartbreaking and starting to affect her emotionally.

Even her grandparents, in their old age, have been going up and down between schools and offices trying to help.

We plead for Assistance.

[Nobelungu Letsoela @MrsLetsoela]

We approached @BenoniHigh and @Hoerskoolhansmore where she was placed on waiting lists. We were later referred to Wentworth High School, but were told there is no space there either.

Despite numerous calls, visits, and engagements with the department, nothing

[Nobelungu Letsoela @MrsLetsoela]

@elonmusk Awunyi perhaps?

[Nobelungu Letsoela @MrsLetsoela]

@sanlam Still waiting for "management" to contact me. Does anyone @sanlam actually work?

What is so difficult about my request? Honestly I don't get it.

[Nobelungu Letsoela @MrsLetsoela]

@sanlam I've reached my boiling point with your nonchalant approach to customer care. I've been calling weekly without feedback on my claim. To make matters worse every time I call I hold for more than 90 minutes. Time is a huge luxury wasting my time like that is unacceptable

[Nobelungu Letsoela @MrsLetsoela]

@sanlam Martin every time I write to @sanlam I receive the same rehearsed answer. I'm tired. Can you direct me to a person who can actually give me answers. Or is my money being handled by Bots who are still learning the "how to pay claims language "?

[Nobelungu Letsoela @MrsLetsoela]

@sanlam @sanlam what now?? More than a week since your "escalation" no sms, no email, no phone calls.

My claim has still not been paid out almost 60 days since my claim was submitted.

I would never ever invest with a company that lies to its clients like @sanlam

[Nobelungu Letsoela @MrsLetsoela]

@sanlam @sanlam 2 days later, not even an SMS to acknowledge this so-called "escalation" on my matter. Is this a get off our back gimmick?

Am I supposed to call in again and hold for another 90 minutes?

Is this what @sanlam calls customer service?

[Nobelungu Letsoela @MrsLetsoela]

@sanlam the service is soo horrible even public entities put you to shame. I could have gone to home affairs and be done while still holding for assistance on your line. It's not acceptable and every one is saying the same thing but nothing is being done. Sanlam doesn't care.

[Nobelungu Letsoela @MrsLetsoela]

I've personally got 3 really good jobs from LinkedIn.

[Nobelungu Letsoela @MrsLetsoela]

@sanlam what level of service is this?

I have been holding and still holding for more than an hour.

This is by far the worst service I have ever received

[Nobelungu Letsoela @MrsLetsoela]

@ArwypMedical I am disgusted how dare they, I was dressed in formal attire mind you. But that is besides the point. Why am I not allowed to see my husband who is male and admitted in a male ward? Why is jo one calling me to update me?

[Nobelungu Letsoela @MrsLetsoela]

@ArwypMedical None of them asked me why I was waiting, for how long I've been waiting or if any feedback has been given to me. I was told to get out as it's unsafe for the male patients admitted there ,like WTF

[Nobelungu Letsoela @MrsLetsoela]

@Thembimthomben3 @benjamindube Big flex right here🤣🤣🤣

[Nobelungu Letsoela @MrsLetsoela]

@TheNCC_RSA please assist or advise @Vodacom has issued me with a dangerously faulty device. I reported numerous times and they promised to swop it. @Vodacom is now going back on their promise and refuse to swop the device as promised

[Nobelungu Letsoela @MrsLetsoela]

I'm passed of

So now I will have no device for weeks because the only solution you are giving me is return the phone, wait , get my contract canceled and start application from scratch.

Why can't you honor your promise to swop the device, I made the call well in time.

[Nobelungu Letsoela @MrsLetsoela]

@Vodacom is this how you treat loyal and long standing clients.???

Train your staff to assist customers and not jump to easiest solution for them.

If this contract is canceled I will cancel all my other contracts and move.

@MTNza @CellC @TelkomZA .... looking for a new client?