@zavvi_cs Thanks Jake - but that’s the problem. I have had responses to my DMs…asking for more details. I’ve provided these (almost instantly) ..and then I hear nothing more and no update on an item that should have been here 2 weeks ago
@zavvi_cs To quote YOUR own DMs "As soon as this information has been provided a member of our team will be in touch". I've provided details - twice - I'm still waiting for info on missing item. I replied to the last DM within 1 min, I know it's been seen..why no response?
@zavvi_cs @Danielleaash I need you Jade @zavvi_cs - I need answers about my missing item. I responded to a DM within 1 minute - and now just silence yet again.
@zavvi_cs Appreciate you replying but I simply can't sit on Twitter for 24 hours waiting for a response....I provided the information requested at 7.27am this morning...(having DM'd yesterday morning
@zavvi_cs Send a DM yesterday morning, appreciate it being responded to at 06.12am this morning and I provided details required an hour later....(to Thomas)...hoping it's not another 24 hours before it's acknowledged and I find out where my son's present is (that's 2 weeks late)
@zavvi_cs@Val_Val291 same issue here - I received a response to a DM I sent yesterday morning at 06.12am this morning and provided the information requested - and now nothing. Will I have to wait another 24 hours? My item is two weeks late..!
@AasmaDay@EditorsUK@HuffPostUK All great with me thanks lovely lady. Not in media any longer but still cheering on brilliant journalism from afar, and so happy to see you still fighting the good fight so successfully. Keeping everything crossed you have another award to dust very soon xx