Matthew dickens

[Matthew dickens @Mxxxmatt]

@thetrainline Why will you not let me claim a refund for a ticket from Exeter Central to Newcourt when all the trains have been cancelled?! Every option just ends with a dead end, i'm surely entitled to a refund, don't make it so hard!

[Matthew dickens @Mxxxmatt]

@BootsUK OMG I literally can't give you my money! Trying to register on your website and it keeps saying 'confirm you're not a robot' but there's no option for that

[Matthew dickens @Mxxxmatt]

@whatcar new range rover spotted on m42

[Matthew dickens @Mxxxmatt]

@TeamKnowhowUK So looks like you were right afterall, seems the staff in the store weren't quite so honest and genuine afterall! I've now gone out of my way to buy screws to put it together, but I don't suppose you'll compensate me for that inconvenience either?

[Matthew dickens @Mxxxmatt]

@curryspcworld I'm so angry! I bought vouchers to buy a TV, ordered the TV and the orders been cancelled. £1300 I can't spend and no one can explain why the order was cancelled. Just wasted another 2hrs on the phone to be told tough luck!

[Matthew dickens @Mxxxmatt]

@TeamKnowhowUK So no offer of compensation or a goodwill gesture? Just stuff the customer? You might be happy to know that when we went to set up the TV it was missing screws to put the stand on and the stand had scratches on it

[Matthew dickens @Mxxxmatt]

@TeamKnowhowUK Fortunately the staff in store were very helpful but im still out many hours of my own inconvenience and hassle with no decent apology or goodwill gesture.

[Matthew dickens @Mxxxmatt]

@TeamKnowhowUK Furthermore I visited the store yesterday and picked up one of the TVs but had to pay by alternative means and now have to go back to the store once the vouchers are refunded so I can exchange the payment method.

[Matthew dickens @Mxxxmatt]

@TeamKnowhowUK Thanks for reply Lewis. Not your fault but frankly that's an awful. First, why not ring me rather than just cancel the order and leave me empty vouchers waiting for a refund! Secondly, that is incorrect info as I called the store directly and that had two in stock, both pristine.

[Matthew dickens @Mxxxmatt]

@TeamKnowhowUK I've done that, got an automated response saying it doesn't understand me

[Matthew dickens @Mxxxmatt]

@bt_uk you have messed up our broadband order, cut off our broadband and left 2 key workers with no internet in the middle of a pandemic, we literally can’t do anything about it!

[Matthew dickens @Mxxxmatt]

#AMDIndies GRIP Combat Racing, it rocks!

[Matthew dickens @Mxxxmatt]

@SubwayUK Anyone?

[Matthew dickens @Mxxxmatt]

@SubwayUK Just had all my points taken by mistake in Honiton road store, can you help me get them back?

[Matthew dickens @Mxxxmatt]

@GWRHelp But I've already waited 2 weeks and the other ticket I put in for compo was processed without this, potentially have to wait a further 2 weeks now

[Matthew dickens @Mxxxmatt]

@GWRHelp compensation claim delayed, requiring unnecessary additional info I don't have even though they've accepted fault #frustrated

[Matthew dickens @Mxxxmatt]

@GWRHelp Train broke down, they requested details of where I alighted and the time of the service I got to get home. I don't have the details and the compo of another ticket in our party has already been paid!

[Matthew dickens @Mxxxmatt]

@British_Airways Online check in opened but can pick 2 seats together, help please?

[Met Office @metoffice]

A small electrical fire was brought under control quickly by @DSFireUpdates We're continuing to bring affected systems back online in a controlled manner. The supercomputer continues to run as normal & forecasts are available on our website & app

[Matthew dickens @Mxxxmatt]

@Cex ordered hard drives from you, 5 sent loose in one jiffy bag, rattling around and ripping holes in the bag! #miracleiftheywork