Roblox support is genuinely getting out of hand.
One of my emotes, with 300,000 sales that has been up for sale since August of 2025 when emotes first came out, has been wrongfully taken down.
9 days ago, it was taken down for "Spam", and my appeal through Help & Safety was accepted. The item was never reinstated to the website, so I then contacted support like normal for asset appeals.
Over the course of 9 days, I have been going in a loop with Roblox support after they had claimed on three separate occasions that my appeal was accepted, and I can expect the item to be reinstated after 3 days. After 3 days, the item still was not back up so I replied again for further updates.
Yesterday, I got an update saying they can no longer accept my appeal (that had already been accepted three times), because my emote depicted "Terrorism" and "Violent Extremism". This is a completely different reason from their original takedown for "Spam". There are still copies of my emote up now, profiting off of my content, so clearly it is not an issue stemming from the asset itself, otherwise they all would have been taken down. I cannot even DMCA because my own asset is moderated.
Roblox support has genuinely gotten so ridiculous and has made it nearly impossible for real creators to appeal mistakes that Roblox has made. I don't even know what to do from here, and it significantly impacts my revenue.
If anyone is able to help or has any advice, it is much appreciated!
#Roblox #RobloxUGC #RobloxDev @Roblox
Update again. They denied the appeal. Again. I’m seriously dissapointed in the auto moderation system roblox has. If anyone has any better way to try and get this appealed please let me know. This is extremely frustrating.
every time i rewatch the church scene from dawtde i immediately mentally go "Dude W allegory for dissociative depression" in the chained together wifies voice it's like a curse
just a lil update still no response from roblox idk what is taking them so long to reply.. i bet they will wait till 30 days is over then close the ticket lol
@kubuzzu you should read my devforum post if you exhausted your 2 attempted appeals on safety dashboard, because it could be the reason why nobody is responding
https://t.co/NgaxF2ZBi2
#Roblox#RobloxBan#RobloxFalseBan After more than 2 months, I finally got a "response" from Roblox regarding my unjustified ban. The message says I need to go through a different portal because the support site where I submitted my appeal isn't linked to my specific type of ban.
🚨Day 30 💔My last day to appeal. I'm extremely disappointed in @Roblox.5+ years, 500K+ Robux,12 appeals, and ZERO responses. This platform treated my account like it meant nothing. I'm heartbroken. If anyone knows a Roblox employee, please reach out. 🙏❤️ Like & 🔁 repost $RBLX
IM DEADASS ON STEP 2 OF GETTING MY ROBLOX ACCOUNT Omarzak079 BACK FROM FALSE BAN!!!
Theres a strong support called ODS ( works for EU countries only ) that I use, and yeah, I AM ON STEP 2, let me explain how it works.
Check comments 👇✅️
October 1st, seriously Roblox? No updates on my ban aside from the fact that it was changed to "Child Safety" @Roblox You need to look into these bans, it is affecting people. Thousands have been falsely banned because of an AI. #Robloxbans#Roblox#RobloxSupport@Roblox_RTC
Roblox! You literally only have four months to comply with the DSA before you have to approve your false band moderation system. I think for the benefit of everyone at the program you should just unban literally everyone that got hit in the false ban wave!!