Na Yombi Campaign

A campaign to inspire a new era of Excellent Customer care in Rwanda. Akirana Urugwiro Abakugana,

[Na Yombi Campaign @NaYombi]

Call our customer care line for any query #NaYombi

[Rwanda Development Board @RDBrwanda]

RDB politely reminds all licensed tourism entities operating in Rwanda to fulfill these requirements regarding safety and hygiene.

[Na Yombi Campaign @NaYombi]

@Cyuxj @BankofKigali @RURA_RWANDA @BankofKigali could you reach out to your client @Cyuxj and clarify or explain the process /protocol of acquiring a service that he seeks. Murakoze !

[Na Yombi Campaign @NaYombi]

@fhirwa @startimesrwanda @RwandaTV @RURA_RWANDA @ConsumerReports @adecorwanda @JC_Standards @startimesrwanda can you look into @fhirwa issue and assist him, you can handle your subscribers better than this. Hirwa give us feedback whether you have been assisted.

[Na Yombi Campaign @NaYombi]

A hundred women in hospitality attended a training on customer service, the session was organised by @RDBrwanda and Emirates Academy for hospitality and Management. #Rwanda
https://t.co/lSiGCmI6U9

[Na Yombi Campaign @NaYombi]

@tresrwanda @TigoRwanda @airtelrw @RURA_RWANDA @RDBrwanda @Nkuwikorera Does this always happen ? If so, i think the service provider can do more than simply requesting to DM you. @airtelrw needs to look into it and fine tune customer follow up.

[Rwanda Development Board @RDBrwanda]

100 women tourism and hospitality professionals are today commencing a three-day training workshop by the @EmiratesAcademy in Nyamata, Bugesera District that aims to impart world class skills in tourism and hospitality. Read more on this here https://t.co/xK2utkdcul

[Na Yombi Campaign @NaYombi]

@Nkurangalphonse @RwandaHealth @RDBrwanda @DianeGashumba Kimwe n' izindi serivisi zose abaganga nabo ni abantu nk'abandi bakenera aka/ikiruhuko. Gusa nkuko byavuzwe gutanga amakuru kubatanga serivisi ni ngenzi kugirango bifashe abarwayi kwihangana. Mujye mubaza aho mubona bidasobanutse, kugirango babakire bikwiye.

[Na Yombi Campaign @NaYombi]

@twarobert I think it would be polite to have talks with credit seekers in person, #SulfoRwanda not all service seekers (customers) have ill intentions. Service providers should be careful on how they sell their image to customers. First impression can make or break your business.

[Rwanda Development Board @RDBrwanda]

Wishing you a joyous holiday season with peace & cheer in the New Year!

[Rwanda Development Board @RDBrwanda]

“We are going to train over 200 people per district. The trainees will include managers, receptionists, waiters, supervisors, housekeepers and cooks. We want to enhance their knowledge on what clients’ expect and how they can work seamlessly every day to meet customer needs.”

[Rwanda Development Board @RDBrwanda]

“We aim to double tourism revenues from USD 404 million in 2016 to USD 800 Million in 2024 and the only way we shall do this is by ensuring that our customer care is world class.”

[Rwanda Development Board @RDBrwanda]

The Head of the RDB Customer Care and Tourism Regulatory Division, Emmanuel Nsabimana, said: “Rwanda strongly believes quality service delivery is a key driver to not only the growth of tourism but the entire economy as well.”

[Rwanda Development Board @RDBrwanda]

The workshop is part of the two-week countrywide customer-care training for owners of hotels, restaurants, bars and nightclubs. It will conclude on 7, December and will benefit over 1,000 hospitality industry staff in Huye, Nyamagabe, Rusizi, Rubavu & Musanze districts.

[Rwanda Development Board @RDBrwanda]

RDB has today organized a customer care workshop in Muhanga, Southern Province aimed at improving service delivery standards in the hospitality sector in Muhanga District.

[Na Yombi Campaign @NaYombi]

@EricMaxime @ArianeRugumaho @RDBrwanda Could you please give us more details and facts about the problem? you can send us a direct message. Thank you

[Visit Rwanda @visitrwanda_now]

Great news! The mountain gorilla is no longer critically endangered! In the @IUCN Red List of Threatened Species that has been updated today the mountain gorilla is now listed as 'endangered' #VisitRwanda https://t.co/ANvGmps3KY

[Bourbon Coffee Rwanda @Coffee_bourbon]

Chilly Weather = #CoffeeWeather☕️
Get the Bourbon #TravelMug at any of our outlets, and keep it filled with #BourbonCoffee to stay warm!

#BourbonExperience #Rwanda #RwOT

[Rwanda Development Board @RDBrwanda]

RDB CEO, Clare Akamanzi, participated in the Thought Leadership Discussion hosted at Buckingham Palace by Prince William, Duke of Cambridge yesterday.

[Na Yombi Campaign @NaYombi]

@RURA_RWANDA @RwandaGender @MINISPOC @UmutoniNadine @RwandaMedia Who check radio content/messages? today's 'mungire inama' on @1023KISSFM by @SandrineISHEJA at around 7:30am was not appropriate especially for kids and teenagers!