@emnaturalske it is so disheartening to support a business for more then 4 years only for them to turn around, take my money & not deliver the goods. People complain we don't support small businesses but after being loyal for all these years this is what you do. Be Warned
@Uber_Support It's not frustration that I've experienced it's more disgust & dissapointment that your brand is so nonchalant & nonexistent customer care The fact you want your customers to keep messaging on the app with no response till it suits you & a minor at that is appalling @uber_kenya
@uber_kenya@Uber_Support I know you thought I had gone quiet or tired. I will keep posting that YOU STEAL FROM MINORS AND ONLY RESPOND AFTER 30 DAYS HAVE ELAPSED. YOU ALSO KEEP TRYING TO CHARGE HER CARD IN THE MIDDLE OF THE NIGHT SO WE COMPLETELY REMOVED IT. SHAME ON YOU.
@Uber_Support She did that immediately after and several times after that, no response. I DM'd you guys you gave me the same response you are giving now. @uber_kenya didnβt even bother to respond. Finally did to my daughter on the app after 30 days have elapsed saying they can't refund.
@uber_kenya@Uber_Support YOU ARE A BUNCH OF THIEVES....SHAME ON YOU. PLUS YOU KEPT ATTEMPTING TO CHARGE A MINORS CARD. NON EXISTENT CUSTOMER CARE UNTIL REFUND TIME ELAPSES. WORST COMPANY EVER....!!!!
@uber_kenya@Uber_Support so now after 30 days have lapsed is when you bother responding to my daughter and say you won't refund because it's after 30 days, even though we reached out immediately and several times after...STEALING FROM MINORS SHAME ON YOU
@uber_kenya@Uber_Support
Still waiting for my daughters money to be refunded. We have written several times via the app as you suggested. At this point it's just stealing. Can someone DM me with a solution
@uber_kenya still waiting for your "world class" customer service to sort this issue and refund money back to a minor. You've had all the details for over a week. What is the issue?????
@uber_kenya DM'd your support who kept giving a link that is useless, written on the app..still nothing. Now they tell me they can't help me further. Is this what we are doing now stealing from minors???????
@uber_kenya my 17 year old daughter and I have been trying to follow up on money you deducted from her account for over a week for a ride she never took. Plus you have been attempting to deduct more money at odd hours of the night.
We've not had electricity from Friday and your lines are not going through. Our food on the fridge is going bad. Some people have theirs restored not ours, please could you sort this out urgently.
Meter number 04211609690
@KenyaPower_Care
@SaudiAirlinesEn I need assistance in regards to changing my ticket my flight is from Nairobi. Do you have a local agent I can liaise with or can someone assist me.
Today, we witness yet another act of senseless brutality. A mask seller, unarmed, making a living, shot at close range in broad daylight. How many more must suffer & be shot at before justice becomes more than a promise?
We pray for Eli
#JusticeForEliJoshua#EndPoliceBrutality
@FaithOdhiambo8 This is honestly heartbreaking to watch. The message that is being sent to Kenyans is "we don't care & we will continue to kill you"
Fatherβs Day isnβt one-size-fits-all. This message is for every heart that feels it differently.
Whether youβre celebrating, remembering, hurting, healing, or simply holding space, we see you. You are held and not alone.
We honor and celebrate you every day
#FathersDay
@vfsglobalcare@lynn_ngugi1@center_vfs seen and responded. Go read my 3 emails, your 2 unbothered & dismissive responses. Then grant me my face to face with the head of VFS & the people who demeaned my daughter & I. Simple!!!