Tommy

Nature and Torquay United

[Tommy @Nature_matters]

@popchipsUK - two completely bland unflavoured packets of hot and spicy popchips. I think your factory is broken!

[Tommy @Nature_matters]

@Deliveroo - my wife is ill at home so we ordered from you for the first time in ages - my wife's meal was not in the bag and you refused to redeliver and only to refund 28% of the cost. Obviously won't be using you again but would appreciate proper recompence here...

[Tommy @Nature_matters]

Buying plants is a competitive marketplace. I chose to give @Jparkersbulbs a go. Alas, they use the cheapest and worst delivery firm @Hermesparcels who threw my package over a fence onto a concrete path damaging the contents. Will stick with @srkitchengarden from now on.

[Tommy @Nature_matters]

I thought @Hobbs_London was a premium brand. But alas they use @Hermesparcels for delivery to cut costs so I will be playing package roulette again…

[Tommy @Nature_matters]

@bt_uk She lives alone, has dementia and cannot use a mobile. The issue was fixed on Boxing Day but has recurred. She needs to be phoned each evening to take her medication.

[Tommy @Nature_matters]

@bt_uk just been told that BT won’t fix my 95 year old grandmother’s broken landline until Tuesday despite urgent medical need. Appalling considering it is a known problem off the property.

[Tommy @Nature_matters]

@Hermesparcels any update on the parcel you have apparently been holding since Saturday and needed to get to its recipient for Christmas?

[Tommy @Nature_matters]

@dobbies - just received my exclusive 20% off offer in the post. Except it has already ended… any chance of making good on this?

[Tommy @Nature_matters]

@joinpureplanet charging me a £30 penalty for switching away within 49 days of the end of my fixed term contract, in breach of the @ofgem rules.

Infuriating that these firms still cannot get this right and the onus is on consumers and @MartinSLewis to call them out.

[Tommy @Nature_matters]

My green bin has not been collected for over a month and phone calls and emails ignored. Please deal with @mkcouncil @SercoGroup

[Tommy @Nature_matters]

@VirginTrains Yes, he blamed me for not checking earlier which was unhelpful to say the least. Any suggestions?

[Tommy @Nature_matters]

@VirginTrains Hello. My tickets are not appearing in the app - customer services couldn't help. Train leaving in 90 mins. Help!!

[Tommy @Nature_matters]

@PostOffice I have received a letter about my travel card which I no longer have any details of - could you please help me close my account?

[Tommy @Nature_matters]

@BTCare are you able to tell me the status of my order? The order has disappeared from my account and I have been waiting over a month...

[Tommy @Nature_matters]

@bt_uk @BTCare ordered Internet on 18 Nov for Christmas - now being promised for 3 Jan (first day back at work). Merry Christmas from BT...

[Tommy @Nature_matters]

@BTCare can someone tell me the status of my order? My online account says my package is just the phone line and no broadband! #omnishambles

[Tommy @Nature_matters]

@BTCare quick update on our status here. Activation failed again and the new date is 3 January!!! This is laughable service.

[Tommy @Nature_matters]

@BTCare just logged in to find: "We have not received commitment for the order yet, so it may become delayed" - this surely cannot be true?!

[Tommy @Nature_matters]

@BTCare I presume that as my activation date was moved from 6th to 13th to 14th to 23rd I can expect compensation for poor service?