Naazim

Founder and CEO of Teq'D.Up focused on helping Education Institutions and SMMEs advance through the use of tech **disclaimer** My Views are my own!

[Naazim @Nazs06]

@Afrihost @GianVisser Another entire day gone by, not a single call. An email saying it's been escalated and nothing more. @GianVisser does it please Afrihost to see clients struggle?? Because it seems sitting and doing absolutely nothing to help starts from the top down #Afrihost

[Naazim @Nazs06]

To any corporate out there. I would advise that you stay far away from @Afrihost Never in my life have I experienced such atrocious customer service. Our service is affected for a 1½ days & they stil unwilling to help due to the dumbest processes in a service industry.@GianVisser

[Naazim @Nazs06]

@Afrihost @Afrihost @GianVisser hours have gone by and still no calls, have you got no one who can take charge and run with a client issue?

[Naazim @Nazs06]

@Afrihost @GianVisser @GianVisser @Afrihost I have received messages but 19 hours ago I told you I am trying to get a service desk or service manager to call. Why are you so opposed to getting someone on the phone to manage the situation and resolve the issue?

[Naazim @Nazs06]

@Afrihost Hi Sandile, I have not received a call as requested. I am still waiting. I have received emails stating the same thing over and over for going on 3 days now which does not rectify our problem. We are still down, that's the bottom line

[Naazim @Nazs06]

@Afrihost Resent

[Naazim @Nazs06]

@Afrihost DM sent 25 mins ago

[Naazim @Nazs06]

@Afrihost I have dm'd you my number. I'm not going to try with your service desk. I've wasted a day and ½ with them and I've gotten nowhere

[Naazim @Nazs06]

@Afrihost @GianVisser We are going around in circles. If you'd like to help I cannot type it in a tweet. I'll DM you my number and you can call me to resolve because god knows trying to get to speak to an Afrihost service manager is worse than trying to draw blood from a stone

[Naazim @Nazs06]

@Abramjee @DadaMorero this is still ongoing Sandton traffic department section for these services was closed yesterday. Surely one needs to address this asap due to the importance of these services?

[Naazim @Nazs06]

@rainSouthAfrica I have various clients using Rain on my advise, I will now have them move to Telkom, Vodacom or MTN. this costs you nothing, cancelling services is your loss. #doesntmakesense

[Naazim @Nazs06]

Wow, Just be aware of this before purchasing any Rain Equipment. "Once the device is purchased from rain you are not able to resell it. Thanks, rain " So Rain can dictate who buys and sells a router. next move is cancel my current service &never advise another client to use them

[Naazim @Nazs06]

@rainSouthAfrica thanks DM sent

[Naazim @Nazs06]

@rainSouthAfrica I outright bought a Huawei 5G router. I have 2 sites on Rain however stopped using it at one of our sites ages ago. I need to use the router on another network, please can you help with the unlock code?

[Naazim @Nazs06]

@DadaMorero @CityofJoburgZA @CityPowerJhb processes need to be seriously improved includ attitude of call center staff who are rude & behave like they doing us a favor by answering the call. We are the constituents and wouldn't be calling if things worked #localgovelections

[Naazim @Nazs06]

@CityPowerJoburg this is ridiculous, you calll centre or processes are just stupid. You closed my call cpweb4904451 as an area outage coz there was an outage. My power was not restored so I logged another call cpweb4904787 & now they tell me they can't link them & hv to wait 24h

[Naazim @Nazs06]

Have to wait 24 hours for it to be escalated, we've already had no power for about 27 hours and it looks like it's the circuit breaker outside that's burnt. Why can this not be linked and sorted now?

[Naazim @Nazs06]

@Uber_Support This is not about a trip, it's about these scattered around a targeted area. Uber needs to buy a commercial premises and house these like a depot on their property #Uber #UberMoto

[Naazim @Nazs06]

@CityofJoburgZA @JoburgMPD, why are these Blue uber motos allowed to be littered around Houghton, Oaklands. They terrible littering our streets & not to mention lighting fires, urinating & all the rest @Uber_RSA @Uber @Uber_Support should be held liable as they Uber branded bikes

[Naazim @Nazs06]

Ehere's the update now, what is the ETR?

[@CityPowerJhb @CityPowerJhb]

#CityPowerUpdates #CityPowerOutages #InnerCitySDC

Orchards Substation: Power supply has been restored at Orange Grove with the exception of Norwood and Houghton. The team will be investigating further tomorrow for a full restoration.

Affected customers will be kept updated. We apologize for the inconvenience caused.

Follow us on our WhatsApp channel, for real-time updates:
https://t.co/2oCuOpWZtm

For isolated calls, customers are encouraged to log calls on https://t.co/RJaMq7C79T or 011 490 7484/0800 202 925 for assistance. ^NM