Roger's new book FRICTION [McGraw Hill, 2019] uses behavioral science and stories to show how the Law of Least Effort drives #CustomerExperience, #EmployeeEngagement, and even regional/national success: https://t.co/a9RQNQI2Sl
Think you know everything about friction in user experience? @rogerdooley
Tune in now! Ecommerce Traffic & Conversion Podcast. https://t.co/K32ol4IlOM
#ecommerce#FrictionlessMarketing
Honored to be named to the Top 50 Global Thought Leaders and Influencers on Customer Loyalty for the second year running by @thinkers360 https://t.co/X8wrbKPWyS #loyalty
What's the last, huge opportunity that most marketers overlook? @MarkWSchaefer lets you in on the secret! https://t.co/ZodDiGwl8C NEW episode of Brainfluence - listen, watch, or read!
"What I've seen is the companies that focus on the positive side on making things frictionless, they are the ones that disrupt industries." via @rogerdooley on the @dgisocial#podcast https://t.co/S0Rf0uT5zp
“People associate inaction with loss of speed…You'd be surprised how faster things will go if you pause to reflect, and operate from your principles rather than a playbook”
— Jinny Uppal
[👊 #Brainfluence ep @rogerdooley]
Libros para Redes || Creo que @rogerdooley tiene en “ Brainfluence” un libro sencillo practico y visionario en neurociencia,publicidad y venta qué hay que leer . No me canso de consultarlo se los recomiendo . Feliz Jueves
"Businesses depend on an understanding of how our brains work to be successful. Just about every large business… now has a behavioral science unit." via @rogerdooley on the @dgisocial#podcast https://t.co/UfojeJAsqb
'People underestimate the importance of even very tiny amounts of effort', says @rogerdooley, and I totally agree!
One-click ordering is a fantastic example Roger shares👇 (reminds me of dreaded 20-question reg forms vs instant registration).
#eventpsychology#friction
7 E-commerce books [Polish] via @ASkupienska: 7 książek, które warto przeczytać, jeśli prowadzisz lub zakładasz e-biznes | To się opłaca - blog poświęcony sklepom internetowym i freelancerom https://t.co/xC9p6k5BmF
Can you write a book? Sure. Can you write a book that will change lives? For that, get advice from @AJHarperAuthors, author of WRITE A MUST-READ #writing#writingtips#amwriting https://t.co/lgZ777UyI8 NEW podcast - audio/video/text
"Do you pee your pants when you sneeze?" A more formal version of this physician office on-hold message prompted my new @ForbesCMO post about #PatientExperience#PX#CX https://t.co/EJU91wGQKM via @forbes