Nick Dunse

The self proclaimed, soon to be, most influential person in payments. Except for Jack Dorsey or those two bros from that other company & definitely not Satoshi

[Nick Dunse @NickDunse]

Sums up everything that's wrong. @KemiBadenoch watch this - https://t.co/Xw0zc9jyfK

[Nick Dunse @NickDunse]

@thameswater are unable to give me a breakdown of how they calculate my bill. £160 a month when a neighbour pays £94. Their avg. usage is 40 litres more than mine per day. And look what their rep. said to me. Chatgpt reckons I should be paying £74 pm

[Nick Dunse @NickDunse]

@LBHF You've sent me 10 PCNs! I drove down Broomhouse Lane in Fulham to my sports club, like I have done for the last 15 years. I was not notified my permit had expired. 6 of these PCNs are for just two days. I appealed and it was rejected. For goodness sake, £1600!

[Nick Dunse @NickDunse]

@RingCentral broken link... how do we suggest our app?

[Nick Dunse @NickDunse]

@TfL you've fined me £240 for turning right on a 'no-right turn' in Putney. I'm sorry, I honestly didn't realise.

I would like to send you a fine for the fact that you've caused horrendous traffic in Putney, where it now takes up to two hours to drive my kids to school.

[Nick Dunse @NickDunse]

@RBKingston I've sent three emails about registration for the Crescent rd vehicle exception but nobody has replied to me. I simply want to register my vehicle, your link and QR didn't work, your phone number doesn't work, please reply to my email.

[Nick Dunse @NickDunse]

@ZipcarUK fine for parking in blue zone. Still no clearer by reading your online docs. Ridiculous. The sign on the road said "pay at machine" and it's in the blue zone, assumption is that i can park there... you want me to phone your customer every time I need to park?

[Nick Dunse @NickDunse]

@OurBikeUK is the app schedule correct? The Fulham bikes seem to be reserved forever!

[Nick Dunse @NickDunse]

...Shutte's connected payment gateways. 🤓

We've minimized the implementation effort and maximized the feature set, providing a control center for merchants. 🔥

Software vendors can also leverage the tech. 😲

Get in touch for a demo or get started.

#payments

[Nick Dunse @NickDunse]

Phone and SMS are important channels to get right when accepting payments. 📱

Shuttle & Twilio are working together to enable merchants with our comprehensive solution. 😎

Works with voice, IVR and SMS to cover all grounds to increase payment acceptance using any of...

[Nick Dunse @NickDunse]

...#payments #cro

[Nick Dunse @NickDunse]

37% of European checkouts didn't bother to verify the card number

Did someone on your team build the card form?

Are you using some medieval gateway?

Want to sell more for less?

Want to retain more customers?

Don't fail at the last hurdle.

#stripereport #ecommerce...

[Nick Dunse @NickDunse]

...hosted unbranded checkout processes

#stripereport #ecommerce #payments #cro

[Nick Dunse @NickDunse]

The #1 reason customers don't checkout is down to the perception of trust 😲

Fact.

What can you do to improve trust in the checkout flow?

* Clear process
* Brand logos like cards or PayPal
* Speed
* No dodgy card forms, that don't validate card digits
* And ideally no...

[Nick Dunse @NickDunse]

...expectation for a slick trustworthy checkout is ubiquitous, whether you're B2B or B2C, selling travel, insurance or food delivery. Want 20% bump in sales and revenue, then fix your payment page and process.

#ecommerce #payments

[Nick Dunse @NickDunse]

CRO or Checkout Rate Optimization is something that typically retailers and marketing agencies undertake. But really any software vendor or merchant in any industry should be doing CRO.

It's a huge deal.

54% of buyers leave the checkout process 😲

20% leave the...

[Nick Dunse @NickDunse]

...additional things like shipping/logistics in the way, then make UX and cost as least intrusive and transparent as possible.

Of course, there are many more things that you can do to improve the checkout rate of your site.

Everyone is a consumer with a phone, the...