I haven't heard from anyone since logging an issue two weeks ago. I have tried to submit a complaint via your online form, but it doesn't work! Please don't tell me to private message you because nothing comes of it. Just more fobbing off.
@O2
@O2 And yet you still charging me delay payment fee for an issue that you didn't take care of at first instance. I am not paying any fee, especially for a customer service as bad as yours.
Hi @NationalUk,
I have paid for an extra 2 tickets I think it was a website issue or something. I would like a refund for those 2 extra tickets please.
Good morning @TfL,
I have got my student tfl card but it is not working. When I try to use it on a bus card reader its no flashing any light.
I have used my debit card to get to the bus.
Please help.