@paktiff @insurethebox It’s absolutely shocking isn’t it. My daughter is on a tight mileage schedule and hasn’t been able to teach at all what she has been doing. Now it’s finally back but all of her bonus miles have disappeared.
@sainsburys I’ve already done this. Literally the reply was “sorry some orders had to be cancelled due to weather”. No proper apology. I’m paying for a delivery pass for a service that just hasn’t worked and I am left not knowing if my groceries will turn up or not!
@sainsburys@samglenn2003 Shouldn’t have to should we Sam! We got no indication our order wasn’t coming and have waited for it. We have people coming for dinner this evening. There isn’t been any snow here. It’s shocking customer behaviour.
@sainsburys@sainsburys very shoddy service today. Or should I say lack of service. Simply not turning up with a delivery with no call or anything to let us know.
@sainsburys I have done that and it’s automating every answer and directing me to the website. I’ve entered all the info you asked for so please just tell me what’s happening! It’s midday. Order was due at 9;30 and no correspondence form you.
@IanHart75@Ryanair It’s shocking Harty. Same happened to us with Majorca and we have no chance of a refund. They have £1,200 of our money and expected us to fly there anyway even though the Government said we couldn’t.
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@Vanessa25475@RyanairPress Did you get a response? @Ryanair are disgraceful. We haven’t even been offered a voucher and clearly won’t take our children to Spain given the latest advice!
@Ryanair please respond to my numerous messages. I’ve attempted contact over the past 5 days on the phone, Messenger, online support and direct twitter messages!!! Your customer service is shocking!