@mohitcharu kindly help 2 resolve.bked intl TKTS & had to reschedule,however app & login show no changes inspite of paying huge penalties.local travel agent used my login to build itinerary for old dates as a result.huge confusion!!!
@makemytrip shocked at the system malfunction in the app and login page inspite on rescheduling and paying huge penalties on international flights.need resolution asap
@makemytripcare I did not share the wrong itinerary,the wrong details were reflecting on your system! The mistake is from MMT ,I'm appealed that we are having a conversation over Twitter,no customer service available for a call is it?! #indiabeware this is the service level to be expected!
@makemytripcare Your App and login page show incorrect information,it is your property thus it is incorrect to say that this is my problem,when bcoz of your technical glitch the issue has started!!!
@makemytripcare@inconsumerforum they have admitted to technical glitches from their side and are now saying they are not responsible for their own website and app,kindly advice. @deepkalra@saujanyas such shoddy service was not expected!!
@makemytripcare Additionally the MMT app and login account is the responsibility of MMT for service,if a technical glitch makes your system information incorrect how am I responsible??
@makemytripcare@deepkalra@saujanyas more than 9hrs now and still no update on this mess! I'm shocked that no one has reached out! I need a callback urgently!
@makemytripcare As a MMT black card member I expect better service levels here! Your system malfunction can cause huge losses to many people since it syncs with our calendars!
@makemytripcare@deepkalra@saujanyas when can I expect an update,I'm being pressurized to reschedule the trip on account of the huge penalties!!! Need a call back immediately!