Ofcom

Official account for Ofcom, the UK’s independent communications regulator. TV, radio, telecoms, video-sharing, post & more. In Welsh: @OfcomCymraeg

[Ofcom @Ofcom]

@Holliepops07 Hi Hollie, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: https://t.co/g19o27vUZ0

[Ofcom @Ofcom]

📊 Our latest telecoms and pay-TV complaints figures are out now.

Overall complaints decreased compared to the previous quarter, with complaints about broadband at a record low.

See where your provider sits in the rankings. https://t.co/0ArwcTnZsP

[Ofcom @Ofcom]

@BELEIVEINBETTER Hi there, we'd be concerned to learn that a provider is closing complaints without making a reasonable attempt to contact you or attempt to resolve the matter. If you wish to log this with us to contribute to monitoring, you can complete our webform here: https://t.co/g19o27vUZ0

[Ofcom @Ofcom]

@grantlauchlan Hi Grant, if you're experiencing a fault with your service, find further guidance available here: https://t.co/3m5WkFPqnz

[Ofcom @Ofcom]

@Holliepops07 Hi Hollie, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: https://t.co/g19o27vUZ0

[Ofcom @Ofcom]

@lara05513494 Hi there, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: https://t.co/g19o27vUZ0

[Ofcom @Ofcom]

@chrissincl29564 Hi there, if you wish to let us know what's happened, you can complete our online form here: https://t.co/g19o27vUZ0

[Ofcom @Ofcom]

@ExeterBub Hi there, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: https://t.co/g19o27vUZ0

[Ofcom @Ofcom]

@weyland76 Hi there, you find further advice on our website here: https://t.co/zUmNpXLXVi

[Ofcom @Ofcom]

We have published an update on our investigation into an online suicide forum.

Changes made by the forum to block access for people in the UK are the fullest extent of what can be achieved under the Online Safety Act.

More: https://t.co/r3xPnAPtUc

[Ofcom @Ofcom]

@MPsFailPeople Hi there, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: https://t.co/g19o27vUZ0

[Ofcom @Ofcom]

@j4ysonlr Hi Jay, any complaint regarding mobile signal will need to be raised with your provider. More advice can be found on our website, here: https://t.co/zUmNpXLXVi

[Ofcom @Ofcom]

@adam_am05 Hi Adam, we use the complaints that we receive to contribute to our monitoring of the communications industry. If you wish to provide us with further information, please complete our quick online form: https://t.co/g19o27vUZ0

[Ofcom @Ofcom]

@rosscouch9 Hi Ross, you can submit a complaint to us using our online form: https://t.co/g19o27vUZ0 or alternative contact options are available here: https://t.co/d8xA43zuod

[Ofcom @Ofcom]

@debbie_ixer Hi there, find further guidance on what to do if you're experiencing a fault here: https://t.co/3m5WkFPqnz

[Ofcom @Ofcom]

@PIXX3L5 Hi there, if you wish to let us know what's happened, please complete our online complaints form here: https://t.co/g19o27vUZ0

[Ofcom @Ofcom]

For further information, please read more here: https://t.co/xamzKJPZ5d

[Ofcom @Ofcom]

We're investigating whether TikTok's age assurance measures are effective at protecting UK children from harmful content.​

This follows our new report looking at the use of age checks under the Online Safety Act.

[Ofcom @Ofcom]

📢 Taking action to tackle scammers:

1️⃣ New rules to block, limit and disrupt scam texts.
2️⃣ Cracking down on scam calls from abroad which “spoof” UK mobile numbers.

Find out more 🔗 https://t.co/xE3LmADeYk

[Ofcom @Ofcom]

@NotAbhimanyu Hi there, if you wish to let us know about a problem you've experienced with a different provider, you can complete our online complaint form to contribute to monitoring here: https://t.co/g19o27vUZ0

[Ofcom @Ofcom]

🚨 We have fined Virgin Media £28 million after finding systematic failings in its contract cancellation process.

Millions of customer calls were deliberately mishandled, creating unnecessary barriers to switching or cancelling.

🔗https://t.co/NlIycHVu9c