Furniture Village

The UK's largest independent furniture retailer with 59 stores offering the widest choice of beautiful beds, sofas, dining & more. We're here Mon-Sun 9am-6pm.

[Furniture Village @OfficialFV]

✨We're Verified!✨
Please note that @OfficialFV is our only account on X, now verified with the official gold check mark.
Any other accounts that use our logo and name are fake and are impersonating our brand.

[Furniture Village @OfficialFV]

Hello Duncan, we’re sorry to hear that you’re still awaiting an update! For your privacy and security, please send us a direct message with your full details, including your order number, rather than sharing personal information publicly. We can then review this and assist you further.

Kind regards,
Abs - Furniture Village

[Furniture Village @OfficialFV]

@ukaxelz We are sorry to read this, please can you kindly DM us with your 9 digit order number, full name and full billing address so we can look into this for you. Kind regards, Ed

[Furniture Village @OfficialFV]

@Amitb213Bhalla Please can you kindly DM us with your 9 digit order number, full name and full billing address so we can investigate this further for you. Kind regards, Ed

[Furniture Village @OfficialFV]

@Katepm7h Hi, Please send us a DM, as we can't discuss your account or policy details on a public platform. Once we have your order details and contact information, we'll be happy to review your query.
Kind regards,
Abs

[Furniture Village @OfficialFV]

@Katepm7h Good afternoon, we have responded to your DM. Kind regards, Mohammed.

[Furniture Village @OfficialFV]

@nickhaines35 Good afternoon Nick, I am really sorry to hear this. Can you please DM us with your order number, full name on the account and billing address. Once received we will investigate this further. Kind regards, Mohammed.

[Furniture Village @OfficialFV]

@Katepm7h Good morning, we have replied to your DM. Kind regards, Mohammed.

[Furniture Village @OfficialFV]

@Sandrabeauzvhz @JamesBurdass @cristo_radio Good morning Sandra, please DM us and we are more than happy to help. Kind regards, Mohammed.

[Furniture Village @OfficialFV]

Good morning Holger, I do apologise you have not yet been contacted regarding issue with your order. Can you kindly DM us with your query, order number, full name on the account and billing address. Once we have received the required information we will look into this. Kind regards, Mohammed.

[Furniture Village @OfficialFV]

@geoffptenny Good morning, I am really sorry to hear about your experience. Please allow us to look into this matter further. In order to do this please can you kindly DM us with your order number, full name on the account and billing address. Kind regards, Mohammed.

[Furniture Village @OfficialFV]

@geoffptenny We are sorry to read your comments however would like to investigate this further. Please can you kindly DM us your 9 digit order number, full name and full billing address so we can look into this for you. Kind regards, Ed

[Furniture Village @OfficialFV]

@AllyPepworth Good evening,

We're sorry to hear about your experience.

Please send us a direct message with your order details and a summary of your concerns. We'll review your case and ensure it is directed to the appropriate team for investigation.

Kind regards,

Abs

[Furniture Village @OfficialFV]

@jhiggins3108 Hi Jason, thank you for confirming and we have responded to you direct message. Kind regards, Mohammed.

[Furniture Village @OfficialFV]

@jhiggins3108 Thanks for your comments, please can you kindly DM us with your 9 digit order number, full name and full billing address so we can investigate this further for you. Kind regards, Ed

[Furniture Village @OfficialFV]

@jlonew Thank you for providing us with this detail. If you do have more information such as van registration number and location we can look into this. Please do DM us with this information should you have it. Kind regards, Ed

[Furniture Village @OfficialFV]

@ClaireHynes9 Hi Claire, please can you kindly DM us with your 9 digit order number, full name on the order and full billing address so we can investigate this in more detail for you. Kind regards, Ed

[Furniture Village @OfficialFV]

@aarnav2324 Good afternoon, I have triple checked our inbox and can confirm we have not received your DM. I will message you so you can reply. Kind regards, Mohammed

[Furniture Village @OfficialFV]

✨We're Verified!✨
Please note that @OfficialFV is our only account on X, now verified with the official gold check mark.
Any other accounts that use our logo and name are fake and are impersonating our brand.

[Furniture Village @OfficialFV]

@aarnav2324 Good morning, can you kindly DM us with your order number, full name on the account and billing address. I have had a look at our inbox and was not able to locate a DM from yourself. Kind regards, Mohammed.

[Furniture Village @OfficialFV]

@sharonmarieq Hi,

We've responded to your direct message and will continue to assist you there.

Kind regards,

Abs