OpenSea Support

@OpenSea Support Account. Come here for product tips, updates, and more.
For help go to Our support team will never DM you.

[OpenSea Support @opensea_support]

Our new Help Center experience is live!

To access it, please visit https://t.co/xF8xcoHJ0i. From there, you can open the messenger window that’ll serve you relevant information or allow you to interact with an agent.

[OpenSea Support @opensea_support]

@PixelSaurus @opensea @intercom The messenger will initially ask questions to get you routed to the right team or serve recommended Help Center articles, but you’ll always have the opportunity to engage with our human support team! 🙏

[OpenSea Support @opensea_support]

We’re rolling out an entirely new way to get help.

Starting later today, our integration with @Intercom will empower our community to get relevant information faster than ever through our redesigned Help Center.

Find relevant content or open a messenger window!

[OpenSea Support @opensea_support]

As we complete the migration, our Support page may be temporarily unavailable. We appreciate your patience as we complete the migration.

[OpenSea Support @opensea_support]

@artbase_ @opensea @RTFKT @Ledger @nftnow We're sorry to hear this! Can you please share a ticket number so we can investigate?

[OpenSea Developers @openseadevs]

We previously announced that our /v1 API will be removed on December 5th. Instead, we will conduct two brownout periods (December 5th and December 12th) where we will respond with client errors when the /v1 API is called. The /v1 API will be fully removed on December 14th.

[OpenSea Support @opensea_support]

@gremplin Hi 🎃 - we're sorry to hear about this. Please submit a ticket at https://t.co/xF8xcoIgPQ so our support team can assist.

DM us your ticket number once you've submitted - thank you!

[OpenSea Support @opensea_support]

@gremplin @opensea Hey 🎃, thanks for flagging this. You can paste the contract address of the original collection. That should populate the original collection for you to select. Hope that helps!

[OpenSea Support @opensea_support]

@4PACKENT @dfinzer @MetaMask @SECGov @CFTC Hi there - we're sorry to hear about this. Please submit a ticket at https://t.co/xF8xcoIgPQ so our User Safety team can assist.

Make sure to DM us your ticket number once you've submitted - thanks!

[OpenSea Support @opensea_support]

@artiface @opensea Hey there - please submit a support ticket at https://t.co/xF8xcoIgPQ so our support team can assist.

DM us your ticket number once you've submitted - thank you!

[OpenSea Support @opensea_support]

@s_raven_s @opensea @openseapro Hi there, please check out our Help Center article on how to fix this error message: https://t.co/99GetOe6hF

[OpenSea Support @opensea_support]

@Methods503 @adamilenich Hi Methods503.eth - thank you for reaching out to us. We've responded to your ticket (#1010340) with further assistance.

Should you have any more questions or concerns, don't hesitate to reach out.

[OpenSea Developers @openseadevs]

Starting today, the OpenSea API will start to return 400 error codes for any orders which are attempted to be created on the BNB Smart Chain (BSC).

https://t.co/igOzpn70aU

[OpenSea Support @opensea_support]

@gmimnoah @opensea Hello Noah, thanks for bringing this to our attention. Please submit a ticket at https://t.co/xF8xcoHJ0i so our support team can assist.

DM us your ticket number once you've submitted - thank you!

[OpenSea Support @opensea_support]

@ProfessorJun_ @opensea Can you please provide us with your support ticket number so we can take a closer look?

[OpenSea Support @opensea_support]

@ScalesNFT @opensea Please submit a Support ticket so our team can look into this!

[OpenSea Support @opensea_support]

@TycoonPunks @opensea Thank you for reporting this. We've taken down the collection.

[OpenSea Support @opensea_support]

@blewchip @opensea Thanks for alerting us - we're looking into this now!

[OpenSea Support @opensea_support]

@isakdoteth @opensea Hey isak.eth, thanks for alerting us about this. This issue should now be resolved.

Feel free to DM us if you have any questions.

[OpenSea Support @opensea_support]

@aventurine_eth Thanks for alerting us - we're looking into this now!