Paul Clark

Investment team at FNB Wealth and Investments

[Martin's Music @XMartinsMusicX]

Leonard Cohen & Julie Felix - Hey, That's No Way To Say Goodbye
(1967) ▶️

[Paul Clark @Paul23Clark]

Hey @MWEBTweets please check up on your agents on the live chat. They must be stuck in the toilet or something - 10 minutes or more between an interaction. Are they OK?

[Paul Clark @Paul23Clark]

Oh no @MWEBTweets it is >72 hours later and this problem has not been fixed. Thando was so helpful - but your systems must be very #$% or your support staff useless. I started this chain of queries on 20 August :( but still not resolved. Now logged onto live chat no replies!!

[Paul Clark @Paul23Clark]

Oh no @MWEBTweets it is >72 hours later and this problem has not been fixed. Thando was so helpful - but your systems must be very #$% or your support staff useless. I started this chain of queries on 20 August :( but still not resolved. Now logged onto live chat no replies!!

[Paul Clark @Paul23Clark]

And a massive shout out to Thando Qobihlati @MWEBTweets after 40 days and 20 different reference numbers he has solved my billing issue!!! and a big raspberry to all the others who made this my worst experience in 26 years as a client. Await the email from complaints 😀

[Paul Clark @Paul23Clark]

And a massive shout out to Thando Qobihlati @MWEBTweets after 40 days and 20 different reference numbers he has solved my billing issue!!! and a big raspberry to all the others who made this my worst experience in 26 years as a client. Await the email from complaints 😀

[Paul Clark @Paul23Clark]

@75fiftyco @TashyRR @MWEBTweets Try 26 years a client - no better!

[Paul Clark @Paul23Clark]

@emilejoubert Well - as we all know - salads don't win scrums

[Paul Clark @Paul23Clark]

Looks delicious. I had the most amazing tripe and tagliatelle recently - but not with such incredible wine.

[Emile Joubert @emilejoubert]

Tripe&tagliatelle with a phenomenal older Portuguese white wine. Dão region. Lean and alive, tertiary notes show tangerine-peel, bruised sage-leaf and loquat. 12% alcohol made for a sensual delicacy, the magum bottle thus being handled - and finished - with care.

[Paul Clark @Paul23Clark]

You'll have to censor the mail on Father's Day in case you get a lot of cards 😉 🤣

[Johann Biermann 🇿🇦 @JohannBiermann1]

Walked into a shop, and a small kid pointed at me and shouted, "Dad!".

I got away as fast as I could 🙈

[Paul Clark @Paul23Clark]

@MTNza @MTNzaService imagine if - since calling 135 from 20 June, emailing per your requests, DMs since last Friday - someone/anyone had called me? Try a lot harder OR maybe just try. USELESS "SERVICE"

[captain depression @cpt_depression_]

Spur got back to me via a phone call and the manager and I had a chat and they invited us back to “show us a special time and apologise” . Super impressed with Spur’s PR

[Paul Clark @Paul23Clark]

@MTNza seems to be a telecoms company without a phone. First email I have from them with a promise to call is 11 June - yes a MONTH ago. Numerous calls and emails and 4 Customer "Care" references and NOT ONE reply or call. UNBELIEVABLE!

[Paul Clark @Paul23Clark]

@MTNza @MTNzaService is there anybody there? DMing is a dead end

[Paul Clark @Paul23Clark]

@MTNza @MTNzaService is there anybody there? DMing is a dead end

[Paul Clark @Paul23Clark]

I just sent you all the reference numbers - YOUR reference numbers - please assist - I am going to go crazy!

[MTN South Africa @MTNza]

@Paul23Clark Please DM us your ID number so we may assist.

[Paul Clark @Paul23Clark]

@MTNza @MTNzaService Here are references MTN emailed to me - please get in touch - still nothing from you.
References for upgrade:
11 June - 89803408
20 June - 89716609
29 June – 90311604
Customer care reference:
1 July - 5ee78ef8-6114-4187-b9b2-a336d7c2e78d  
No call or contact.

[Paul Clark @Paul23Clark]

After 25 years as a loyal customer, what have I done to offend you @MTNza ? Been trying to do an upgrade since 11 June. 3 emails with references and promises you will call me. Multiple calls to 135 - but then ignored. Please try a LOT harder to keep my business.

[Paul Clark @Paul23Clark]

@MTNza Try replying to ONE of my emails - here is a reference from 4 July
a9867038-24bf-44a6-a740-d4a05164ec38
Not one reply to my emails from Cuatomer "Care" and no help from dialing 135.

[Paul Clark @Paul23Clark]

@MTNza I am still collecting references - but since 11 June not ONE call from MTN - despite me making many. (And promises that you will call per email below and from multiple of your people when I have called 135).

[Paul Clark @Paul23Clark]

@JohannBiermann1 My wife's and my friend's lives too 😜

[Paul Clark @Paul23Clark]

@lukelikeswine Too soon Luke

[Paul Clark @Paul23Clark]

Also because you grew up in the Karoo - far away from the grootpapsopnattigheid. 🤣

[Johann Biermann 🇿🇦 @JohannBiermann1]

@ThatManDon This is why I've never taken up swimming.