Paul Collings

[Paul Collings @PaulCollings68]

@lumin_skin I am trying to return an item to you, which is proving to be almost impossible! I’m UK based but your website offers no help or support for returning items - dreadful service

[Paul Collings @PaulCollings68]

@currys appalling service in your Peterborough branch. Trying to spend quite a lot of money and asked if anyone could help received a big fat NO and I would have to go and find someone!!! What????

[Paul Collings @PaulCollings68]

@TravelodgeUK so, my wife tests positive for COVID the day before our booking and I phone the hotel and am assured that I will be able to change the date. Due to an issue with the website this doesn’t happen and now Customer Services are refusing to help. Appalling!!

[Paul Collings @PaulCollings68]

@Cheapestonline have been trying to get hold@of you for a week to find out the status of my delivery for programmes for a show that opens tonight and have no reply to any emails. Can you please help???

[Paul Collings @PaulCollings68]

@RyanairPress @Ryanair @askryanair just tried using my second ‘free’ change and Customer Service were so unhelpful and wanted to charge me an additional £600 citing ‘the flight price difference’ even though the full difference is £150. Appalling service. Can anyone help?

[Paul Collings @PaulCollings68]

@RyanairPress @Ryanair I really don’t understand how when I try to change flights to less expensive ones (I don’t expect a refund) you then try to charge me an additional £40 for baggage???

[Paul Collings @PaulCollings68]

@OfficialFV also when I said that I might cancel my order, branch sales manager commented that’s they would still get the sofa instore and ‘make their money anyway...’ awesome attitude eh?

[Paul Collings @PaulCollings68]

@OfficialFV really disappointed with service received from Peterborough branch. Ordered a sofa that ‘guaranteed Xmas delivery’. Now can’t get any idea of delivery date despite promises that I would get an update on Monday. Really unimpressed

[Paul Collings @PaulCollings68]

@Dyson I have been emailing for you for 3 weeks trying to return and item. I had contact from you over 4 weeks ago but nothing since. Can anyone help? Really poor customer service especially when items are so expensive!

[Paul Collings @PaulCollings68]

@jdsportsus @JDSports my order is now 3 days overdue and your really annoying automated service agent ‘Becky’ can’t help...can anyone?

[Paul Collings @PaulCollings68]

@eBay is there an issue with your resolutions centre? I have an open case but every time I try to ask you to step in the site crashes

[Paul Collings @PaulCollings68]

@Ryanair So it would appear that your policy is to offer glib answers and not respond to follow up messages?

[Paul Collings @PaulCollings68]

@Ryanair The responses to dm’s appear to have stopped

[Paul Collings @PaulCollings68]

@Ryanair Yes

[Paul Collings @PaulCollings68]

@Ryanair why is it £40.80 each way for a case for a flight that I booked in October, when if I book the same flight today it’s £25??

[Paul Collings @PaulCollings68]

@JackWills_Help It wouldn’t let me reply to this account so I’ve message the @JackWills account

[Paul Collings @PaulCollings68]

@JackWills_Help Still no reply...impressive! Maybe the person that picks up the tweets should also pick up the emails?

[Paul Collings @PaulCollings68]

@JackWills_Help really disappointing customer service. Order not fulfilled and only told after delivery. 2 email complaints ignored!! Shoddy

[Paul Collings @PaulCollings68]

Bag on left purchased over 18 months ago. Bag on right bought at Christmas from @ASOS @ASOS_HeretoHelp #disappointed

[Mark Smedley @MarkSmedley86]

I can't hear any Motown song without thinking of summer holidays @KYTKey .. GOOD. TIMES.