Hello @OldYouthUK
I bought a pair of sunglasses and im not happy with them. I emailed a week ago, your website says to contact you via socials. Ive sent a message on Insta and on FB and no response. Can you help. Feels like I've been ripped off. #oldyouth#customerservice
@merseyrail What does that even mean? This seems every year as soon as it gets cold. The staff just say the same "due to weather". Ice isn't new.
I've been sat at moorfields for so long now and just been advised the 8:05 has been delayed and might be cancelled
@merseyrail another day of delays, cancellations etc. Sat here for 25 minutes with "delayed". Nothing about the next train. Then to go to cancelled. Not a single announcement for the southport line.
"Stand behind the yellow line" announcement....why? There are no trains.
@merseyrail why is it, no matter what time of day, trains are cancelled or delayed. Understandable that issues happen but this seems like im constantly runing late due to Merseyrail #merseyrail
@merseyrail I'm more bothered about the constant delays and cancellations. Signal issues causing daily issues isn't good enough. What is being done about this?
People are losing time, money, patience and trouble with work etc, all the while, mersey rail say "sorry" but put the prices up
The @merseyrail recording saying See it, say it, sort it.
This is my 11th train disrupted within 3 weeks.
I've seen it, I've said it, can you sort it? ridiculous when I'm getting my work life affected. I've missed meetings, days in the office, social events. #merseyrail
@merseyrail The trains are constantly delayed or cancelled. Signal issues is a joke.
The app doesn't show real time updates. Even the staff at the station say its rubbish and to use X
@merseyrail@MetroMayorSteve is anything actually being done about this? I've had so many cancelled, delayed, terminated and the costs have still been increased. @merseyrail app doesn't work so I have to use X which I can't stand. My work and personal life are being affected weekly
@merseyrail It wasn't last minuets though if people on a train half an hour before me were stuck. It's ridiculous. Just had to walk to town from bank hall and no idea how I'll hey home later.
Absolute joke now @merseyrail
Stuck on a train again. I was told by your team and by the attendant that the trains were sorted.
Looked on X, people saying an hour ago they are stuck at bank hall.
Just taking our money, increasing fares and leaving it a show. #merseyrail
@merseyrail Just seen another train move on the line next to us going to Liverpool Central. Been stood on a very busy train for 20 mins now. Ridiculous
We are deeply saddened to hear of the passing of our beloved referee, John Anderson, at the age of 92. Our hearts go out to his friends and family. John will forever be remembered as the iconic voice that brought "Gladiators Ready! Contenders Ready!"