@clm2071 Hi, thanks for your message. Please can you private message us your name and email address and we will look into this and arrange a response for you? Thanks. https://t.co/YkiuIXrql0
@LizGeorge16 Hi Liz, can you private message us your phone number and we will call you back to discuss this with you and let you know when your refund will be made. Thanks :)
@LizGeorge16 Hi Liz, thanks for your message. We cannot discuss your refund via social media however you can cotact our Customer Service team on 0800 652 4661 and one of our team members will be happy to check on this for you. Thanks :)
@adamjheywood Hi, view our complaints procedure here: https://t.co/rfLqsEO2qy. If you DM me some more info on your complaint, we can take a look into it.