Richard

I work for somebody. My opinions are my own.

[Richard @Photochromatic]

@MoMayet3 @Hyperoptic Still no service in E1. Chat cut off for third time before I got to an agent.

[Richard @Photochromatic]

This is an egregious lie. #hyperoptic

[Richard @Photochromatic]

Even though I'm posting this to get a 35% off coupon, I cant avoid saying it's freaking cool: https://t.co/dJl906GuGT

[Richard @Photochromatic]

Hey @British_Airways 18 months trying to get my address changed and still nothing useful from you. Case 01116053 refers. Your website remains broken. How can you be quite so dreadful? #badservice #BritishAirways

[Richard @Photochromatic]

@British_Airways Hey @British_Airways. Sending you a DM as per your message just connects me to your not very useful chatbot. Probably the same robot which sends me a monthly message apologising about my support ticket.
If you really want to help the support reference is 01116053

[Richard @Photochromatic]

Hey @British_Airways I have had a support ticket open for 18 MONTHS to change my address on your website.
My address is still wrong. Your website still generates the same error if I try to change it myself.
How can your service actually be this bad?
#BritishAirways #fail

[Richard @Photochromatic]

Impossible to see the Trooping of The Colour because the @BBC have filled a full third of the screen with a ticker telling us the Royal Family will be there. #stopthelicensefee

[Richard @Photochromatic]

@British_Airways @British_Airways I am not patient - I have no option except waiting. For a problem on your website which is over a year old now. 7 weeks and counting to even respond. I would hope that’s longer than you would like. What are you doing about it?

[Richard @Photochromatic]

Seven weeks and still waiting for @British_Airways to respond to a support ticket. At least they send me an email every week to apologise! #executiveclub #britishairways

[Richard @Photochromatic]

@MayorofLondon @RideLondon @willnorman Yep. We love it when the @MayorofLondon supports events which improve our health and environment. Can’t help thinking he might be looking in the wrong direction though.

[Richard @Photochromatic]

@TowerHamletsNow doing a great job on Leman Street again. Rubbish the whole length of both footpaths. Bins overflowing since Friday. @Cllr_faroque @shafiahmed4cllr please spend our council tax on getting the basics right and keep Whitechapel liveable. #health #rats #London

[Richard @Photochromatic]

Hey @British_Airways my Executive Club account shows I need 600 status points to retain Silver. I thought the threshold had been lowered?

[Ben Obese-Jecty MP @BenObeseJecty]

Really struggling to understand how we’ve reached a stage where kids running amok in Oxford Street, looting, harassing and going toe-to-toe with (largely ineffective) police has become an occurrence not even considered to be newsworthy in London.

[Adarsh Shah @shah_adarsh]

@MirrorNow Aaron is doing an awesome job

[Richard @Photochromatic]

Hey @DPDgroup_news How do I contact you about a parcel supposedly delivered yesterday and signed for by a name I don’t recognise? Needless to say I don’t have my delivery. Your app has no contact options - it’s like a customer force-field.

[Emma Kenny @emmakennytv]

Why is this not BLOWING UP? What has happened to science? https://t.co/jRGa2kfw6g

[Richard @Photochromatic]

@coillebheagskye @ScotRail Ah @Scotrail - The antidote to customer satisfaction! #Scotland #customerexperience #COVID19

[Richard @Photochromatic]

Hey @NakedWines are you having website problems? Can’t check out - Proceed to Checkout gives me ‘Loading’ forever. Mobile app returns ‘Failed to get cart’.

[Richard @Photochromatic]

@CalSleeper @CalSleeper Eventually boarded 2120. Departed 2152.

[Richard @Photochromatic]

@CalSleeper Late boarding at Euston yet again and no notification, yet again. How hard is it really?!