@nxupdates Even though you cancelled the journey not me? I don't think I should have to pay a cancellation fee when it wasn't me that cancelled the service - whatever the value of the ticket.
@nxupdates I've had to make alternative arrangements to get back via train instead as i cant wait until tomorrow - can I get a refund for yesterday's cancellation?
@nxupdates I was meant to be travelling yesterday on my ticket ETUHMU65 but cancelled due to snow... do you know when the 445 service is likely to be running again?
@bertieandjack At your Bath market stall I saw the Happy Days print in a glitter rainbow swatch - however can't find this online... is it available through the website?