Premier Inn Help

We're here to help you rest easy.

[Premier Inn Help @PremierInnCorp_]

@Purple2Lavender Hi @Purple2Lavender,Our Sincerest Apologies for any problems you may have encountered with Our services,DM us with a reachable phone number so that we can assist you to be in touch with the right unit to find a solution in your case.^Cate

[VioletVignettes @Purple2Lavender]

@PremierInnCorp_ My key wasn’t working so I showed your staff member an email showing paid for rooms with breakfast. She refused to accept the emails and has left me as a deaf disabled person outside in the cold as it gets dark whilst I wait for help.

Disgusting behaviour

[VioletVignettes @Purple2Lavender]

@premierinn Want to tell me why your staff at Cowley Oxford have left me sitting outside in the cold without a coat refusing to accept the booking emails I’ve shown them that the is paid for.

A terrible way to treat disabled customers.

[Premier Inn Help @PremierInnCorp_]

@kookiethekat Hi @kookiethekat,Our Sincerest Apologies for any problems you may have encountered with Our services,DM us with a reachable phone number so that we can assist you to be in touch with the right unit to find a solution in your case.^Cate

[Kookie @kookiethekat]

@premierinn are complaints really taking 25 days? Day 17 so far of a SERIOUS complaint about your Glasgow Hotel and nothing

[Premier Inn Help @PremierInnCorp_]

@MissBaileyMaths Hi @MissBaileyMaths,Our Sincerest Apologies for any problems you may have encountered with Our services,DM us with a reachable phone number so that we can assist you to be in touch with the right unit to find a solution in your case.^Cate

[Charmayne Leggett @MissBaileyMaths]

@premierinn Still waiting for a response about a refund promised but not actioned. Been waiting since 25th August. Help please.

[Premier Inn Help @PremierInnCorp_]

@PJSealey Hi there @PJSealey!! We sincerely apologise for the inconvenience caused on our side. Kindly clarify the challenge here and share your reachable WhatsApp phone number for quick assistance on our side.

[Premier Inn Help @PremierInnCorp_]

@PJSealey Hi @PJSealey,Our Sincerest Apologies for any problems you may have encountered with Our services,DM us with a reachable phone number so that we can assist you to be in touch with the right unit to find a solution in your case.^Cate

[Pamela Sealey @PJSealey]

@premierinn can I ask why the Greenock Premier Inn can’t sell drinks to guests beyond 10pm?? Never known anything like it!!!

[Premier Inn Help @PremierInnCorp_]

@shanimalay Hi there @shanimalay!! We sincerely apologise for the inconvenience caused on our side. Kindly clarify the challenge here and share your reachable WhatsApp phone number for quick assistance on our side.

[Shoshana Wilson @shanimalay]

@premierinn I tried to amend my booking online. Not found. Rung and to add an extra date, your operator tried to add more money onto my existing booking and charge me €50 more than the online price for the second night. Appalling

[Premier Inn Help @PremierInnCorp_]

@amanda130484 Hi @amanda130484,Our Sincerest Apologies for any problems you may have encountered with Our services,DM us with a reachable phone number so that we can assist you to be in touch with the right unit to find a solution in your case.^Cate

[Amanda Cullum @amanda130484]

@premierinn I've booked up but there was no way online to check in early. And pay the £10. Will I need to call the hotel ? I called them before and they said rudely it depends on the people in the room from the night before. Are you able to help me. I'm disabled and need to check in early

[Premier Inn Help @PremierInnCorp_]

@crustfaced Hi @crustfaced,Our Sincerest Apologies for any problems you may have encountered with Our services,DM us with a reachable phone number so that we can assist you to be in touch with the right unit to find a solution in your case.^Cate

[c @crustfaced]

@premierinn have sent you a message regarding a problem i encountered with booking a hotel room from you.

[Premier Inn Help @PremierInnCorp_]

@MissMotion10 Hi there.Can you please follow then DM us, I would like to respond. Thanks, Ebrahim.

[Premier Inn Help @PremierInnCorp_]

@MissMotion10 Hi there.Can you please follow then DM us, I would like to respond. Thanks, Ebrahim.

[Premier Inn Help @PremierInnCorp_]

@SarahPonder3 Hi there.Can you please follow then DM us, I would like to respond. Thanks, Ebrahim.